We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The API is pretty straightforward."
"BPMN 2.0 compliance, while you model the processes, the system can detect your notation errors."
"I very much like the reusable rules and forms, and the way Bizagi controls the process flow. I also like the document generating system to generate PDFs and then .doc files with information gathered from a flow. At the end of a process, you can generate a document that can be printed."
"Very user friendly and a professional solution."
"The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that."
"The tool helps to improve business processes and have better KPIs. Also, it is easy to use. Our developers find it easy to learn."
"Bizagi is simple. It's simple to learn."
"I like the ease of use and the fact that you can download and use their free version, which is unlimited. However, while it's unlimited use, some features aren't available."
"Its most valuable features are usability and integration with other IBM products."
"Its dashboard is easy to use and very good. It allows us to customize."
"We have automated processes with IBM BPM and DocuSign. Its valuable features include low-code, timer, etc. It makes it simple to implement the products. We generate reports using the solution."
"I rate the technical support a ten out of ten...The product's installation was easy."
"I think the best way it can be it improved, is to make it easier to install. It's a very complicated piece of software, and there are a lot of things you have to do to get it set up. It's not just running an installer. You install WebSphere. You install the BPM product, and there's a large host of other steps you have to do: run queries against the database, you have to manually configure a bunch of properties files for your environment. I think if they could streamline all that, so it wasn't a considerable effort to install, that would be very useful. Because from an engineering point of view, you want to spend as little time as possible actually installing a product."
"Its Analytics is the most valuable feature."
"The system integration layer is valuable because this enables an organization to create a single point where all the key organizational master data is held in different IT applications across different functions, that can be accessed and updated."
"Process Modelling, simulation and optimization, integration, UI components."
"Also, the tool sometimes feels not so mature when we find random deploy errors from testing to production environment."
"It would be useful if we can connect Bizagi to other solutions, such as a local financial solution or Power BI. It would also be good and helpful to be able to connect Bizagi to some services solutions. It should also support right-to-left languages, such as Arabic."
"In terms of what needs improvement, the costs can be lowered."
"The solution was very limited."
"I would like to see more in terms of analytics and better reporting."
"It is difficult to drive ROI on types of processes involving complex business rules."
"The solution is a bit heavy on resources and has slowed down my computer."
"I don't know if it's a problem with my operating system or a Bizagi problem, but many times I see that when I try to connect different activities, they show up as not connected."
"The setup was quite complex because the solution was cutting-edge at that time and IBM invested considerably in the implementation, likely at a loss to themselves."
"Also, we would like to see integration with artificial intelligence, machine learning-type of technical capabilities. Right now, there are a lot Watson libraries out there. Building those integrations more, out-of-the-box, from IBM would be a good direction."
"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
"We care about technology and support because support is very important and a BPM is not easy to implement."
"The debugging needs improvement. There is some confusion surrounding the debugging."
"The solution can improve integration with SAP, CRM, and Salesforce, which is not capital-intensive."
"There are a few areas, like triggering mechanisms, externally exposed variables, and changing its values."
"The initial setup was complex."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 6th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and Microsoft Power Apps, whereas IBM BPM is most compared with Camunda, IBM Business Automation Workflow, Pega BPM and Appian. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.