We performed a comparison between BMC TrueSight Operations Management and DX Spectrum based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"It is a very stable product."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"It covers a lot of different types of hardware. It can do a lot and saves us time."
"We can monitor MPLS network VPN, network configuration, and backups. It's highly scalable for network configuration management."
"The product’s stability and robustness are valuable."
"What I like best is the configuration management functionality."
"The Spectrum tool improved our network assurance levels for our business units."
"Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing."
"Allows us to have a single console/notification point, with the alarms of all the tools that we use for monitoring."
"The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"It would be better if the initial setup and deployment were more straightforward."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"More modules for less popular applications and better documentation."
"The pricing could be better."
"BMC's online documentation is often incorrect or incomplete."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"It doesn't really allow for multi-tenancy. If you're an ISP or an MSP and you want to use this tool to provide these types of fault management services to your customers, you would need a separate SpectroSERVER for each customer..."
"The visual is a little archaic."
"The platform is complicated to use."
"Needs better integration with all the other products in the Agile suite of tools; anything they could do to make that less complex, would be great."
"DX Spectrum needs to incorporate faster support."
"The solution could improve by allowing the ability to monitor the network shortly after installing the software and adding an auto-discovery function."
"It was somewhat complex to implement."
"I would like to see CA move Spectrum, Performance Manager, and some of their other tools moved to a SaaS based model. You see a lot of other manufacturers which are moving toward SaaS based models."
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BMC TrueSight Operations Management is ranked 20th in IT Infrastructure Monitoring with 48 reviews while DX Spectrum is ranked 16th in IT Infrastructure Monitoring with 115 reviews. BMC TrueSight Operations Management is rated 8.2, while DX Spectrum is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes. See our BMC TrueSight Operations Management vs. DX Spectrum report.
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