We performed a comparison between BMC TrueSight Operations Management and DX Spectrum based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable solution."
"The Event Management is outstanding; still is the most interesting part of the product."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"The initial setup of BMC TrueSight Operations Management was easy."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"It works irrespective of the operating system we’re running."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"The solution's most valuable features are its integration with Broadcom tools and scalability."
"The quick notification of issues, quick alerting because timeliness is always valuable, it's very important for us."
"Stability has been good. We really have not had any issues."
"The presentation layer is pretty simple and straightforward."
"The capability of handling and monitoring with SNMP and working with the SNMP traps is much better than other products."
"I can use it to detect whenever things go wrong on my network."
"The main thing is obviously notifications about alerts, getting ahead of the curve to make sure that we do not have system going down, or if it is down we get to know it earlier."
"The integration point."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"BMC's online documentation is often incorrect or incomplete."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The product must provide application or service monitoring features."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"The solution could improve its price."
"DX Spectrum could be improved by them getting rid of the Java console. It would also be better with Turkish language support."
"There should be a facility to integrate with other monitoring applications that are currently running in the environment."
"The visual is a little archaic."
"I would like to see them eliminate the Java console. The user interface for this is a Java applet that runs on your desktop, and it is very problematic for us."
"Make it easier to certify devices."
"DX Spectrum is stable. However, now and then there are some issues, but overall it is good."
"It doesn't really allow for multi-tenancy. If you're an ISP or an MSP and you want to use this tool to provide these types of fault management services to your customers, you would need a separate SpectroSERVER for each customer..."
"The interface is not nice and needs to be improved."
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BMC TrueSight Operations Management is ranked 20th in IT Infrastructure Monitoring with 48 reviews while DX Spectrum is ranked 16th in IT Infrastructure Monitoring with 115 reviews. BMC TrueSight Operations Management is rated 8.2, while DX Spectrum is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, New Relic and Zabbix, whereas DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and HPE Intelligent Management Center. See our BMC TrueSight Operations Management vs. DX Spectrum report.
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