We performed a comparison between BMC TrueSight Operations Management and DX Spectrum based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The major advantage of the product is estate management."
"The solution has a very good business event manager tool."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"It is a stable solution."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The initial setup of BMC TrueSight Operations Management was easy."
"I like the event management part."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"We were able to standardize the internal processes across all internal departments, resulting in almost an elimination of non-standard process flows through our organization."
"The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure."
"Stability has been good. We really have not had any issues."
"The presentation layer is pretty simple and straightforward."
"The capability of handling and monitoring with SNMP and working with the SNMP traps is much better than other products."
"It is easy to understand and determine when and/or where the network is failing."
"As the kind of enterprise that straddles the line between telco size and enterprise size, it scales for us, because we're not all the way at telco yet."
"Some of the most valuable features are it's highly scalable, the carrier is great, and if something has SNMP, it can monitor it. It's a great network fault management solution."
"More modules for less popular applications and better documentation."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"BMC's online documentation is often incorrect or incomplete."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The solution could improve its price."
"The product must provide application or service monitoring features."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"We have had some issues with the spec server and the high availability replication of data. It fails over well, but it does not come back very well. We get duplicated events."
"We want to make our own choice for the AIOps solution and do not want to be forced to use the Broadcom OI solution by default."
"DX Spectrum needs to incorporate faster support."
"The GIS map feature needs to be enhanced and synced with topology views of containers and global collections."
"The interface is not nice and needs to be improved."
"Event correlation only works on one server, rather than on all of the servers in the same cluster environment."
"The Spectrum OneClick is a Java-based client, and that's aging. Really, before any new feature integration, I'd love to see a comprehensive rebuild of the UI."
"For my use case, incident coordination was an area of improvement. The internal software engine for coordinating outages could use improvement because sometimes, we used to get false alerts for unrelated devices. They did a really good job of trying to make sure that you got one major alert and any of the subsequent devices downstream were just additions to that, but occasionally, the engine wouldn't properly catch the right things, and we used to get a flood of alerts."
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BMC TrueSight Operations Management is ranked 20th in IT Infrastructure Monitoring with 48 reviews while DX Spectrum is ranked 16th in IT Infrastructure Monitoring with 115 reviews. BMC TrueSight Operations Management is rated 8.2, while DX Spectrum is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes. See our BMC TrueSight Operations Management vs. DX Spectrum report.
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