We performed a comparison between BMC TrueSight Operations Management and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I believe that the ease of use and UI is great"
"It works irrespective of the operating system we’re running."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"BMC TrueSight Operations Management is easily scalable."
"The solution has a very good business event manager tool."
"The Event Management is outstanding; still is the most interesting part of the product."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The product has helped our organization with in-depth monitoring."
"SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster."
"Being able to make and customize management packs and send out notifications is very valuable."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"It's easy to use."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"The solution is overly complex."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"BMC's online documentation is often incorrect or incomplete."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"The solution could improve its price."
"In a future release, they should add email notification alerts."
"I would like to see them improve their network monitoring."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"The solution should be more user-friendly and offer a better user interface."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"It would be a much better product if Microsoft provided management packs with the product."
"The initial setup should be easier to complete."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
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BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 48 reviews while SCOM is ranked 3rd in Event Monitoring with 76 reviews. BMC TrueSight Operations Management is rated 8.2, while SCOM is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, New Relic and Oracle Enterprise Manager, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, ManageEngine OpManager and AppDynamics. See our BMC TrueSight Operations Management vs. SCOM report.
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