We performed a comparison between New Relic and Broadcom DX Application Performance Management based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic emerges as the preferred choice over Broadcom DX APM due to its versatile features, accurate alerts, better UI, simpler setup process, and more reasonable pricing. While both products have mixed reviews on customer support, New Relic has a wider range of positive feedback. Some users find Broadcom DX APM to be expensive compared to New Relic.
"I have found Broadcom DX Application Performance Management to be scalable."
"The deep-process instrumentation gave us an opportunity to understand application process performance in detail."
"The most valuable features are the low overhead, the ability to monitor production on 24/7 principle, the ability to decrease time to discover the point of failure in the IT infrastructure or the application environment in a short period of time, reporting for analyzing the performance of the application for improving the code optimizing process."
"Standard available reports provide us with an automatic insight into the top ten situations to watch. It would have been extremely difficult to program such a report ourselves, and to my knowledge no other competitor can match this functionality."
"It is very useful and helpful with the analysis of historical performance data."
"We did the setup for a new datacenter, and that was pretty straightforward."
"Product performance is awesome. It's covering all aspects of the application; good database metrics and internal application metrics. Just tons and tons of data."
"Crash analytics goes down to the level of code you need to check."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"We are able to drill down and see what is going on in the system."
"It does everything we wanted it to do."
"It allows the restriction of privileges and control of users."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"Working with the solution is very easy. It's user-friendly."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"New features are added often."
"Dashboards need to be improved in order to make them self-explanatory."
"Our users lag how to identify the root cause with this solution. If they could come up with a more user-friendly version, that would be a good thing, since other vendors currently have better features and more user-friendly products than CA APM."
"We need more capabilities to analyze the information that tools collects; for example, using artificial intelligence, or something like that."
"I would like to see intelligence, deep intelligence or deep analytics."
"A CA APM agent takes a lot of memory. That is one disadvantage. If you configure CA APM correctly it will still consume around 15 to 20 percent of memory."
"The upgrade was complex. The documentation could have been a little bit better, but other than that, it was okay."
"User interface - CA is moving towards HTML5, but still a lot is Java, old fashioned, non-customizable and not user friendly. It’s look and feel is still too technical."
"The stability could be more reliable."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"The solution is quite expensive."
"The connectivity between legacy and newer cloud applications is not great."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"The scalability can be improved."
"Compared to their competitors, they are missing some features at the moment."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"New Relic needs to improve is the user data schema."
More Broadcom DX Application Performance Management Pricing and Cost Advice →
Broadcom DX Application Performance Management is ranked 22nd in Application Performance Monitoring (APM) and Observability with 6 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 33 reviews. Broadcom DX Application Performance Management is rated 8.0, while New Relic is rated 8.6. The top reviewer of Broadcom DX Application Performance Management writes "Provides efficiency in migration and DAW but requires a high level of administrator knowledge for configuration". On the other hand, the top reviewer of New Relic writes "Provides a complete picture of what's happening and has an accurate alert mechanism". Broadcom DX Application Performance Management is most compared with Dynatrace, AppDynamics, BMC TrueSight Operations Management, VMware Aria Operations for Applications and Splunk Enterprise Security, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our Broadcom DX Application Performance Management vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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AppDynamics, New Relic & CA Technologies?
It all depends on the problems you want to solve. They all have their strengths. CA is long in the tooth (old) and with NetQoS has new life being pushed into it, but making it all fit is a challenge. Also with CA you may have to open up the applications to add some other custom monitoring of application package names/methods if you want more detail than out of the box.
Understanding the full flow of a transaction when it talks to other transactions was our key to understanding why we had issues. The Riverbed family of products enabled that for us but even that required work on our part to further decode the MQ traffic better than they did. It went into the MQ Black box, and came out, but did not reveal what happened inside the box. There were requests inside the box that went elsewhere. Those had not been picked up with the tool.
Cons for all of them are that they only sample transactions and can't follow a single user from their device all the way through to the backend database or mainframe. Best using dynaTrace if you want true 100% end to end monitoring.
Saluting Mike, Richard for your sound advice!
Henry
I have found Dynatrace to be much better. It integrates with more tools than any of the 3 listed above.
From my experience with CA Wily, it's more expensive and requires a long implementation, it is also less flexible.
We did not consider New Relic because we did not want to have our sensitive data hosted in the cloud. Not acceptable in our business.
AppDynamics offered a short implementation time, immediate satisfaction and only required fine-tuning afterwards. Also the pricing was lower then CA Wily.
All three are good tools for monitoring web application transactions. Of course, CA has a much broader set of capabilities than the other two - can monitor networks, servers, databases, etc. AppDynamics provides a product that you can use in-house. NewRelic is only a SaaS offering. Which of these is best for you - depends on what you need. If you already have CA deployed, you are probably looking at just web transaction monitoring then. AppDynamics and NewRelic are more current in this area than CA Wily.