We performed a comparison between New Relic and Broadcom DX Application Performance Management based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic emerges as the preferred choice over Broadcom DX APM due to its versatile features, accurate alerts, better UI, simpler setup process, and more reasonable pricing. While both products have mixed reviews on customer support, New Relic has a wider range of positive feedback. Some users find Broadcom DX APM to be expensive compared to New Relic.
"Some of its valuable features include transaction traces, dashboards, and metric grouping to see combined data."
"The feature that I have found the most valuable is its user interface."
"The features that I find most valuable are related to network monitoring."
"Gives us the ability to know how our application is performing in real-time."
"We make custom dashboards for our development areas so they can understand how busy traffic affects their application with traffic. They can see how traffic directly affects their application in positive or negative ways."
"Scalability-wise, I rate the solution a nine out of ten...there is a very easy way to deal with it by adding more servers to the application."
"The CA tools allow to me to get into detailed transactions for custom ranking, and be able to make predictions. It also gathers data. Some other tools may be good at one area, but not good overall, including the mainframe."
"I like that it gives you a wide range of data where you can see the application outage response from concurrent locations and the number of stalled jobs."
"The most valuable feature is the ability to manage the application flow."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"It has prevented failures from occurring in our production environment."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The solution is quite stable."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"The stability could be more reliable."
"Dashboards need to be improved in order to make them self-explanatory."
"With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time."
"The interface is getting a little old."
"Our users lag how to identify the root cause with this solution. If they could come up with a more user-friendly version, that would be a good thing, since other vendors currently have better features and more user-friendly products than CA APM."
"As applications move to the cloud, we need more cloud-based solutions from CA APM. This is currently unavailable."
"Technical support is slow to respond and also asks redundant questions."
"The APM upgrade procedure is a bit complicated with compatibility issues which can emerge like between agents and EM/Collectors."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"It is very difficult to award the service level cycles at an endpoint level."
"The solution must provide better support for Azure Web Apps service."
"The price needs improvement."
"Compared to their competitors, they are missing some features at the moment."
"In the next release, I'd like to see a better pricing structure."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
More Broadcom DX Application Performance Management Pricing and Cost Advice →
Broadcom DX Application Performance Management is ranked 22nd in Application Performance Monitoring (APM) and Observability with 6 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 33 reviews. Broadcom DX Application Performance Management is rated 8.0, while New Relic is rated 8.6. The top reviewer of Broadcom DX Application Performance Management writes "Provides efficiency in migration and DAW but requires a high level of administrator knowledge for configuration". On the other hand, the top reviewer of New Relic writes "Provides a complete picture of what's happening and has an accurate alert mechanism". Broadcom DX Application Performance Management is most compared with Dynatrace, AppDynamics, BMC TrueSight Operations Management, VMware Aria Operations for Applications and Splunk Enterprise Security, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our Broadcom DX Application Performance Management vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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AppDynamics, New Relic & CA Technologies?
It all depends on the problems you want to solve. They all have their strengths. CA is long in the tooth (old) and with NetQoS has new life being pushed into it, but making it all fit is a challenge. Also with CA you may have to open up the applications to add some other custom monitoring of application package names/methods if you want more detail than out of the box.
Understanding the full flow of a transaction when it talks to other transactions was our key to understanding why we had issues. The Riverbed family of products enabled that for us but even that required work on our part to further decode the MQ traffic better than they did. It went into the MQ Black box, and came out, but did not reveal what happened inside the box. There were requests inside the box that went elsewhere. Those had not been picked up with the tool.
Cons for all of them are that they only sample transactions and can't follow a single user from their device all the way through to the backend database or mainframe. Best using dynaTrace if you want true 100% end to end monitoring.
Saluting Mike, Richard for your sound advice!
Henry
I have found Dynatrace to be much better. It integrates with more tools than any of the 3 listed above.
From my experience with CA Wily, it's more expensive and requires a long implementation, it is also less flexible.
We did not consider New Relic because we did not want to have our sensitive data hosted in the cloud. Not acceptable in our business.
AppDynamics offered a short implementation time, immediate satisfaction and only required fine-tuning afterwards. Also the pricing was lower then CA Wily.
All three are good tools for monitoring web application transactions. Of course, CA has a much broader set of capabilities than the other two - can monitor networks, servers, databases, etc. AppDynamics provides a product that you can use in-house. NewRelic is only a SaaS offering. Which of these is best for you - depends on what you need. If you already have CA deployed, you are probably looking at just web transaction monitoring then. AppDynamics and NewRelic are more current in this area than CA Wily.