CA Asset Portfolio Management vs VMware Service Manager comparison

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Executive Summary

We performed a comparison between CA Asset Portfolio Management and VMware Service Manager based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management.
To learn more, read our detailed IT Asset Management Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"My organization now understands what type of products they have: warranties, how long the warranties last, depreciation. We never really knew what our depreciation values were, so it was really nice to have that on hand as well. It gives us a better view of our hardware, which is really beneficial.""You build the items one time and then you have your discovery that's coming in and the system will let you know whether or not you're out of compliance.""Also, the software you have, you can monitor for end of life. If you have software that is end of life, then you can have it uninstalled and buy the new software, so you can make sure that you're not running into vulnerabilities with unsupported software in your environment.""The most valuable feature of CA Asset Portfolio Management is the full integration with our Service Desk. It allows us to work both sides of life cycle management.""Reduces software cost. Reduces the risk of software audits.""They're staying up to date as vendors make changes to how they want to manage the software. CA is usually really quick about getting those updates in the system.""Being able to determine the licensing position for existing vendors and future vendors. Also, visibility into our environment,""It's easy to integrate with our system information."

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"We have installed a physical server for failover. We need to configure cluster on everything. But with VMware, we do not need to cluster. We get automatically seven physical nodes failover. If one fails we have no issues.""It provides us with improved maintenance cycles.""All of the features are very suitable for us. It is also a stable solution."

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Cons
"I would like to see more control over audit trail features, where you can turn on and off fields.""Keeping the catalog updated and having more titles in the catalog is helpful, because the more items that are in the catalog, your process goes faster because you don't have to manually build all the entitlements.""I'd like to see end-of-life information on software products.""The UI, even though they upgraded the UI, it's still kind of dated, it's a little bit convoluted to use. It's not like something that you can sit down and automatically understand how to use it.""It needs ​stronger rebooting components and the ability to develop our own software metrics.""Needs a stronger reporting component, and more integration with CA Client Automation.""CA SAM is not a CA product. The vendor is Aspera and CA is the distributor, so support is difficult. It's more difficult to get a good response.""There were a lot of things that we had to prepare for that we weren't thinking about with this installation. I think from a CA standpoint, the software was good. But us preparing for that, we had a lot more work to do."

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"It needs to improve user roles and access rights.""Its automation feature needs improvement. They can include the vRealize Automation feature in this solution.""Not a ten because the price is high."

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Pricing and Cost Advice
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  • "The price depends on different enterprises. As compared to Citrix, VMware is reasonable."
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    Questions from the Community
    Top Answer:The most valuable feature of CA Asset Portfolio Management is the full integration with our Service Desk. It allows us to work both sides of life cycle management.
    Top Answer:CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions that… more »
    Top Answer:We are using CA Asset Portfolio Management for lifecycle asset management for the cloud sets and integrating the solution into our CMDB.
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    Earn 20 points

    Ranking
    12th
    out of 48 in IT Asset Management
    Views
    215
    Comparisons
    101
    Reviews
    1
    Average Words per Review
    438
    Rating
    9.0
    23rd
    out of 48 in IT Asset Management
    Views
    518
    Comparisons
    245
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    CA IT Asset Manager, CA Asset Manager, ITAM, IT Asset Manager, CA SAM, CA Software Asset Manager, Asset Portfolio Management, Asset Portfolio Manager
    Learn More
    Overview

    CA Asset Manager gives you the confidence to deliver real business value throughout the asset lifecycle by enabling essential business functions such as
    procurement, contract, vendor, license and financial management across your enterprise IT asset base. CA Asset Manager has recognized technology leadership in the areas of financial and contract management, and it is also an IT asset management market share leader.

    Learn More: https://www.ca.com/us/products...

    VMware Service Manager automates IT Service Management by providing a powerful workflow engine to drive IT Service processes.
    Sample Customers
    First Horizon National Corporation, Logicalis, Racing and Wagering Western Australia
    Seventy Seven Energy Inc., Symantec, KBC, Vodafone, Region Hovedstaden, Bank Audi, Hewlett-Packard, BT Global Services, Edogawa City Council, HDFC Bank Limited, Bank Al Bilad, ABN AMRO N.V. Singapore, Savvis, Abu Dhabi Ports Company, SAP AG, Fundaments, T-Systems
    Top Industries
    REVIEWERS
    Financial Services Firm50%
    Retailer20%
    Insurance Company10%
    Healthcare Company10%
    VISITORS READING REVIEWS
    Government15%
    Financial Services Firm15%
    Manufacturing Company9%
    Computer Software Company9%
    Company Size
    REVIEWERS
    Small Business27%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise24%
    Large Enterprise54%
    Buyer's Guide
    IT Asset Management
    March 2024
    Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    CA Asset Portfolio Management is ranked 12th in IT Asset Management with 14 reviews while VMware Service Manager is ranked 23rd in IT Asset Management. CA Asset Portfolio Management is rated 8.4, while VMware Service Manager is rated 7.2. The top reviewer of CA Asset Portfolio Management writes "We have a better view of our hardware, warranties, depreciation; but needs a mobile component". On the other hand, the top reviewer of VMware Service Manager writes "It needs to improve user roles and access rights. It provides us with improved maintenance cycles". CA Asset Portfolio Management is most compared with , whereas VMware Service Manager is most compared with ServiceNow and BMC Remedy .

    See our list of best IT Asset Management vendors and best License Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.