We performed a comparison between IBM Tivoli Access Manager [EOL] and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software."User-friendly solution."
"he customer success and support teams have been crucial."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"The integration effort with the end application is quite straightforward and easy."
"SAML 2.0."
"Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites."
"OAuth 2 is now the de facto standard for API protection and scoped authorized delegation. IBM TAM now supports OAuth 2 and can act as fully compliant OAuth 2 authorization server."
"The Verify feature: A push method which customers are going for."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"It is easy to use, and does not requires an extensive programming or development background."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"Governance."
"It's a very useful tool that has improved our client's security, from day one."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"The solution is easy to scale."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"They need to improve the cost for small companies."
"If I had to name one thing, it would be the user interface (UI)."
"Omada Identity has a steep learning curve."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"Looking at their roadmap, they have a broad grasp of the security features which the industry needs."
"The self-service portal needs improvement."
"An Amazon Machine Image (AMI) for the newer appliance versions for hosting the virtual appliances on AWS will help."
"The profiling element is incredibly robust, but also equally as complex, it requires an off-site course to be able to understand the context or the plethora of options available."
"Multi-factor authentication with social integration needs to improve."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"The support from Symantec Identity Governance and Administration could improve."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"The solution is not the best or the fastest available."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"I find the API boring. I also faced issues while integrating with CA SSO."
"They should easier and better integration with other software."
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Earn 20 points
IBM Tivoli Access Manager [EOL] doesn't meet the minimum requirements to be ranked in User Provisioning Software while Symantec Identity Governance and Administration is ranked 9th in User Provisioning Software with 6 reviews. IBM Tivoli Access Manager [EOL] is rated 8.0, while Symantec Identity Governance and Administration is rated 7.6. On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Has a simple GUI and is easy to deploy, but has no proper documentation on how to do backups, and has lengthy configurations and workflows". IBM Tivoli Access Manager [EOL] is most compared with , whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, SAP Identity Management, Microsoft Identity Manager and BeyondTrust Endpoint Privilege Management.
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