We performed a comparison between IBM Tivoli Access Manager [EOL] and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software."It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"User-friendly solution."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"The integration effort with the end application is quite straightforward and easy."
"Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites."
"The Verify feature: A push method which customers are going for."
"OAuth 2 is now the de facto standard for API protection and scoped authorized delegation. IBM TAM now supports OAuth 2 and can act as fully compliant OAuth 2 authorization server."
"SAML 2.0."
"It offers a nice price. It's mid-range."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"It is easy to use, and does not requires an extensive programming or development background."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"It's a very useful tool that has improved our client's security, from day one."
"It has improved our user management. It is definitely streamlined."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"If I had to name one thing, it would be the user interface (UI)."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"Looking at their roadmap, they have a broad grasp of the security features which the industry needs."
"An Amazon Machine Image (AMI) for the newer appliance versions for hosting the virtual appliances on AWS will help."
"The self-service portal needs improvement."
"The profiling element is incredibly robust, but also equally as complex, it requires an off-site course to be able to understand the context or the plethora of options available."
"Multi-factor authentication with social integration needs to improve."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"Reporting could be improved."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"The development process to create this connector is not as easy as I would like."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"The solution is not the best or the fastest available."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"They should easier and better integration with other software."
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IBM Tivoli Access Manager [EOL] doesn't meet the minimum requirements to be ranked in User Provisioning Software while Symantec Identity Governance and Administration is ranked 9th in User Provisioning Software with 6 reviews. IBM Tivoli Access Manager [EOL] is rated 8.0, while Symantec Identity Governance and Administration is rated 7.6. On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Has a simple GUI and is easy to deploy, but has no proper documentation on how to do backups, and has lengthy configurations and workflows". IBM Tivoli Access Manager [EOL] is most compared with , whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, SAP Identity Management, Microsoft Identity Manager and BeyondTrust Endpoint Privilege Management.
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