We performed a comparison between IBM Tivoli Access Manager [EOL] and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software."It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"The customer success and support teams have been crucial."
"I appreciate all the support we receive from Omada."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"OAuth 2 is now the de facto standard for API protection and scoped authorized delegation. IBM TAM now supports OAuth 2 and can act as fully compliant OAuth 2 authorization server."
"Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites."
"SAML 2.0."
"The integration effort with the end application is quite straightforward and easy."
"The Verify feature: A push method which customers are going for."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"Automated provisioning removes manual labor and manual provisioning."
"It has improved our user management. It is definitely streamlined."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"It offers a nice price. It's mid-range."
"Word mining and risk campaigns are the most valuable features of this solution."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"Omada's reporting functionality is limited and could benefit from greater customization."
"The reporting on the warehouse data and the import process both have room for improvement."
"The solution should be made more agile for customers to own or configure."
"I would like to search on date fields, which is not possible now."
"The Omada support response time has room for improvement."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"An Amazon Machine Image (AMI) for the newer appliance versions for hosting the virtual appliances on AWS will help."
"Multi-factor authentication with social integration needs to improve."
"The self-service portal needs improvement."
"Looking at their roadmap, they have a broad grasp of the security features which the industry needs."
"The profiling element is incredibly robust, but also equally as complex, it requires an off-site course to be able to understand the context or the plethora of options available."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."
"Symantec is only on-premises, not on the cloud."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"The solution is not the best or the fastest available."
"The product's technical support could be better."
"They should easier and better integration with other software."
"The reporting functions."
"The development process to create this connector is not as easy as I would like."
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IBM Tivoli Access Manager [EOL] doesn't meet the minimum requirements to be ranked in User Provisioning Software while Symantec Identity Governance and Administration is ranked 9th in User Provisioning Software with 65 reviews. IBM Tivoli Access Manager [EOL] is rated 8.0, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of IBM Tivoli Access Manager [EOL] writes "Reverse proxy means applications need only minimal changes to support SSO with ISAM". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". IBM Tivoli Access Manager [EOL] is most compared with , whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management.
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