We performed a comparison between DX Spectrum and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Scalable and stable network monitoring tool with a simple setup."
"The main thing is obviously notifications about alerts, getting ahead of the curve to make sure that we do not have system going down, or if it is down we get to know it earlier."
"Offers a lot of functionality."
"The most valuable feature is the auto-discovery, which is nice because you don't have to do anything to add a new component."
"The capability of handling and monitoring with SNMP and working with the SNMP traps is much better than other products."
"We were able to standardize the internal processes across all internal departments, resulting in almost an elimination of non-standard process flows through our organization."
"The quick notification of issues, quick alerting because timeliness is always valuable, it's very important for us."
"The monitoring just comes to us: "Oh, there's something wrong with that machine." It tells us. There are some 50,000 machines or so, all doing different things. And if they go down we hear about it."
"The solution is very stable. It's reliable and efficient."
"It's easy to understand."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"Tickets by e-mail, with actions by hastag."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"Spiceworks is generic and free."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"It was somewhat complex to implement."
"It's not a great performance management tool. Its reporting capabilities are not very good at all."
"It needs better integration with other CA products."
"For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with."
"Huawei devices are not properly supported, and there are incompatibility issues related to certain protocols."
"The GIS map feature needs to be enhanced and synced with topology views of containers and global collections."
"The solution's stability needs improvement."
"We have had one support issue that's been open for a couple of months, and it is currently open."
"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"The SNMP sniffer requires a lot of work to get right."
"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"The GUI must be improved."
"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."
DX Spectrum is ranked 16th in IT Infrastructure Monitoring with 115 reviews while Spiceworks is ranked 46th in IT Infrastructure Monitoring with 47 reviews. DX Spectrum is rated 8.4, while Spiceworks is rated 7.8. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and HPE Intelligent Management Center, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our DX Spectrum vs. Spiceworks report.
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