We performed a comparison between DX Spectrum and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very stable. We have not had any major issues in over 10 years."
"Offers a lot of functionality."
"It covers a lot of different types of hardware. It can do a lot and saves us time."
"The solution's most valuable features are its integration with Broadcom tools and scalability."
"The Spectrum tool improved our network assurance levels for our business units."
"Scalable and stable network monitoring tool with a simple setup."
"We can monitor MPLS network VPN, network configuration, and backups. It's highly scalable for network configuration management."
"Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"The solution is easy to use and easy to manage."
"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."
"It's easy to understand."
"It was easy to integrate Spiceworks with our existing setup."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"Spiceworks is generic and free."
"There should be a facility to integrate with other monitoring applications that are currently running in the environment."
"We have had some issues with the spec server and the high availability replication of data. It fails over well, but it does not come back very well. We get duplicated events."
"If the integration is simplified or improved, it will be a unique selling point in comparison to the competition on the market."
"It doesn’t give you performance metrics: You need CA eHealth for this."
"OS monitoring needs to be better developed, as well as their services, e.g., cluster monitoring, URLs, etc."
"It doesn't really allow for multi-tenancy. If you're an ISP or an MSP and you want to use this tool to provide these types of fault management services to your customers, you would need a separate SpectroSERVER for each customer..."
"The CA Technologies sales team destroyed their relationship with our business units."
"I would recommend AI capability built-in so it becomes more predictable and we jump ahead of the curve. This is the one really important feature I would really like to see in any product that provides alarms."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
"The GUI must be improved."
"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"The SNMP sniffer requires a lot of work to get right."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use."
"Sometimes, it can be difficult to integrate what you need."
DX Spectrum is ranked 16th in IT Infrastructure Monitoring with 115 reviews while Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews. DX Spectrum is rated 8.4, while Spiceworks is rated 7.8. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our DX Spectrum vs. Spiceworks report.
See our list of best IT Infrastructure Monitoring vendors.
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