We performed a comparison between DX Spectrum and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Scalability is a highly rated feature of this solution. It is better than some of the other tools that I've used in terms of scalability. We scaled it to tens of thousands of devices."
"It covers a lot of different types of hardware. It can do a lot and saves us time."
"Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing."
"Discovery: Scheduled, on-demand, synchronized with eHealth."
"The most valuable feature is automatic discovery."
"I have found the cross analysis feature to be the most valuable."
"What I like best is the configuration management functionality."
"It creates transparency and makes everything work by being more transparent."
"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."
"The most valuable features are the inventory and personalization."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"It was easy to integrate Spiceworks with our existing setup."
"The solution is easy to use and easy to manage."
"Spiceworks is generic and free."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"It's easy to understand."
"It doesn’t give you performance metrics: You need CA eHealth for this."
"Make it easier to certify devices."
"It takes some time to learn how to use this solution."
"It was somewhat complex to implement."
"If the integration is simplified or improved, it will be a unique selling point in comparison to the competition on the market."
"The platform is complicated to use."
"The product should provide performance management features."
"DX Spectrum could be improved by them getting rid of the Java console. It would also be better with Turkish language support."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."
"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
"The SNMP sniffer requires a lot of work to get right."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
DX Spectrum is ranked 16th in IT Infrastructure Monitoring with 115 reviews while Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews. DX Spectrum is rated 8.4, while Spiceworks is rated 7.8. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our DX Spectrum vs. Spiceworks report.
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