We performed a comparison between DX Spectrum and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's a good tool. It's simple to do the configuration."
"The containerization of different objects was very helpful in building an org structure. Being able to separately manage your MSP clients with separate visibility was also helpful."
"We were able to standardize the internal processes across all internal departments, resulting in almost an elimination of non-standard process flows through our organization."
"The presentation layer is pretty simple and straightforward."
"The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure."
"Spectrum is very useful for us, because the product lets us monitor and control all the various components of our infrastructure that support our business from an IT perspective."
"As the kind of enterprise that straddles the line between telco size and enterprise size, it scales for us, because we're not all the way at telco yet."
"Discovery: Scheduled, on-demand, synchronized with eHealth."
"The solution is very stable. It's reliable and efficient."
"The solution is easy to use and easy to manage."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"Spiceworks is generic and free."
"The most valuable features are the inventory and personalization."
"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."
"It was easy to integrate Spiceworks with our existing setup."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"The CA Technologies sales team destroyed their relationship with our business units."
"DX Spectrum is stable. However, now and then there are some issues, but overall it is good."
"For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with."
"Our consultant was four months on-site doing Spectrum setup and working through issues."
"The solution's stability needs improvement."
"We want to make our own choice for the AIOps solution and do not want to be forced to use the Broadcom OI solution by default."
"OS monitoring needs to be better developed, as well as their services, e.g., cluster monitoring, URLs, etc."
"Technical support for this product is not so good. It needs improvement."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"The GUI must be improved."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
DX Spectrum is ranked 16th in IT Infrastructure Monitoring with 115 reviews while Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews. DX Spectrum is rated 8.4, while Spiceworks is rated 7.8. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our DX Spectrum vs. Spiceworks report.
See our list of best IT Infrastructure Monitoring vendors.
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