We performed a comparison between DX Spectrum and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The presentation layer is pretty simple and straightforward."
"Allows us to have a single console/notification point, with the alarms of all the tools that we use for monitoring."
"As the kind of enterprise that straddles the line between telco size and enterprise size, it scales for us, because we're not all the way at telco yet."
"The Spectrum tool improved our network assurance levels for our business units."
"The quick notification of issues, quick alerting because timeliness is always valuable, it's very important for us."
"It's a good tool. It's simple to do the configuration."
"All networks (or network equipment) are monitored through CA Spectrum."
"Spectrum does such a great job of discovering our network that we have a high confidence in what our inventory is."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"It's easy to understand."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"It was easy to integrate Spiceworks with our existing setup."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"The solution is very stable. It's reliable and efficient."
"Tickets by e-mail, with actions by hastag."
"The solution is easy to use and easy to manage."
"From a functionality perspective, the product is not doing what it should. Also, there are some concerns about the accessibility. I would appreciate additional out-of-the-box troubleshooting scripts, like templates for addressing various issues. Currently, when troubleshooting online, I need to create my scripts. It would be beneficial if the platform could provide pre-built scripts or templates to help automate certain troubleshooting tasks."
"It's not a great performance management tool. Its reporting capabilities are not very good at all."
"DX Spectrum needs to incorporate faster support."
"The interface is not nice and needs to be improved."
"For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with."
"The solution's stability needs improvement."
"I would suggest improving the web GUI to improve the device monitor configuration and to improve or to integrate the new tool for reporting."
"Integration with some other tools, and integration with some Network Packet Broker, need some improvement."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"Sometimes, it can be difficult to integrate what you need."
"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."
"With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"The GUI must be improved."
DX Spectrum is ranked 16th in IT Infrastructure Monitoring with 115 reviews while Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews. DX Spectrum is rated 8.4, while Spiceworks is rated 7.8. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our DX Spectrum vs. Spiceworks report.
See our list of best IT Infrastructure Monitoring vendors.
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