We performed a comparison between DX Unified Infrastructure Management and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"It is the foundation for our monitoring solution."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"It delivers our customers many metrics, so they may make decisions"
"It is reliable when it comes to monitoring."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"Technical support is great."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"It is scalable."
"The product is lightweight in terms of memory use, requiring only 10 megabytes or less."
"The ability to customize the views and dashboards is nice. SolarWinds also allows us to access the data via the API. That's probably the feature I liked the most."
"The connectivity of the solution is very good."
"The set up was very easy. We didn't have any problems with the setup. The deployment took less than an hour."
"The biggest thing for me is that it provided enough information for me to monitor. It alerts and provides you with the information you need."
"I like the tracking feature to track devices and see where they are connected. This is very practical."
"I love the GUI. Almost everything is accessible through the web interface. It is very user-friendly. It is easy to drag and drop resources wherever you want them."
"The Wi-Fi side needs improvement."
"Currently lacks a mobile application which would be helpful."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"We want to see more investment in the UI and the dashboard."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"It needs a little bit more functionality in the Admin Console."
"Having more technical and support resources available in Saudi Arabia would be helpful."
"The solution is not always good with new features, so it's take a long time."
"We also had to be attentive to vulnerabilities, because SolarWinds NPM have some issues in that area. We had to work with our security team, so that they could help us check and backup the data, and check what they needed to secure."
"SolarWinds needs to be improved such that it is on par with the leading products in the market."
"The tool can only monitor up to 1000 instances in a single SolarWinds console. Customers may have over 1000 instances. Hence, it needs to support a minimum of 1500 instances. It should also improve support."
"We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak."
"It would be nice to have a test to check if you can access a particular device via API without installing it and waiting for a poll cycle. You should have the capacity to initiate a test to see if it was reachable and get the results almost immediately."
"The solution does not offer much customization so is somewhat inflexible."
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DX Unified Infrastructure Management is ranked 26th in Cloud Monitoring Software with 8 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 30 reviews. DX Unified Infrastructure Management is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "A simple product that is easy to deploy and very easy to configure". On the other hand, the top reviewer of SolarWinds NPM writes "Simple to set up with good visualizations and helpful support". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and LogicMonitor. See our DX Unified Infrastructure Management vs. SolarWinds NPM report.
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