We performed a comparison between DX Unified Infrastructure Management and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Technical support is great."
"MultiWAN and Balance service"
"DX UIM is scalable."
"I can use the Drag and Drop feature to build dashboards within minutes."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"It delivers our customers many metrics, so they may make decisions"
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"This solution offers a very good view of our network and allows us to effectively monitor performance."
"It is considerably cheaper compared to other tools."
"The most valuable feature is the way it monitors the environment, and how user-friendly the console is for the end-user. The interface is also very easy and it captures all the information very well."
"We found that it was easy to operate, and it was simple if anyone has entry-level working experience or even if someone is not experienced."
"A product that is well-tested and trusted in demanding situations."
"I love the GUI. Almost everything is accessible through the web interface. It is very user-friendly. It is easy to drag and drop resources wherever you want them."
"The people in technical support are very good."
"Technical support is very helpful with our upgrades."
"The Wi-Fi side needs improvement."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"The company has not kept pace with developments."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"We want to see more investment in the UI and the dashboard."
"The dashboards need to be improved."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"We've had issues with pulling reports."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"The integration needs to be improved."
"The solution is not always good with new features, so it's take a long time."
"The only real caveat that we have or that I have an issue with is when I go on vacation, it's a little hard for me to go and modify alerts so that I don't get alerted about things when I'm on vacation."
"It would be good to have high security."
"The solution does not offer much customization so is somewhat inflexible."
"Better offline license management. I’ve had to get in touch with customer support several times simply to remove an expired license from our NPM servers."
"This product could improve by adding cloud monitoring. I want SolarWinds NPM to do much more integration, and have more involvement in cloud monitoring, like AWS or Google, or Azure. I feel like it requires lots of improvement for cloud monitoring in NPM."
"One of the challenges with SolarWinds is that in order to pull the data, we have to have a lot of false positives."
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DX Unified Infrastructure Management is ranked 25th in Cloud Monitoring Software with 120 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 146 reviews. DX Unified Infrastructure Management is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and LogicMonitor. See our DX Unified Infrastructure Management vs. SolarWinds NPM report.
See our list of best IT Infrastructure Monitoring vendors, best Cloud Monitoring Software vendors, and best Network Monitoring Software vendors.
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