We performed a comparison between DX Unified Infrastructure Management and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"DX UIM is scalable."
"It is very scalable."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"It is the foundation for our monitoring solution."
"Provides agentless monitoring so there's no need to install the agent on each server."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"One of the valuable features is rapid dashboards."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"The power flow is great."
"When it comes to features, the power pack is the most valuable."
"The Wi-Fi side needs improvement."
"It needs a little bit more functionality in the Admin Console."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"They need to continue to advance the filter capabilities, and provide more input fields."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"The company has not kept pace with developments."
"It is a little complex to use versus other softwares."
"They should add CLI command modes and scripts for high performance."
"The product must educate its strategic partners for deployment."
"I would like to see out-of-the-box standard dashboards for common services."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"The product is not user-friendly."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while ScienceLogic is ranked 14th in Network Monitoring Software with 42 reviews. DX Unified Infrastructure Management is rated 8.2, while ScienceLogic is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and ServiceNow Discovery. See our DX Unified Infrastructure Management vs. ScienceLogic report.
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