We performed a comparison between DX Unified Infrastructure Management and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It delivers our customers many metrics, so they may make decisions"
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"I can use the Drag and Drop feature to build dashboards within minutes."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"DX UIM is scalable."
"Probe packages and probe deployment."
"Technical support is great."
"The power flow is great."
"The most valuable features of ScienceLogic are AI and machine learning."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"The best feature is the highly flexible graphs."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"The Wi-Fi side needs improvement."
"The company has not kept pace with developments."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"It is a little complex to use versus other softwares."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"We've had issues with pulling reports."
"From a performance perspective, it needs to improve a lot."
"I would like to see out-of-the-box standard dashboards for common services."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"It was challenging onboarding users."
"Admins do not have direct access to the reporting."
"They should improve their support process and add chat."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 8 reviews while ScienceLogic is ranked 12th in Network Monitoring Software with 11 reviews. DX Unified Infrastructure Management is rated 8.2, while ScienceLogic is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "A simple product that is easy to deploy and very easy to configure". On the other hand, the top reviewer of ScienceLogic writes "Granular discovery, good integration, with responsive and available support". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and ServiceNow Discovery. See our DX Unified Infrastructure Management vs. ScienceLogic report.
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