We performed a comparison between DX Unified Infrastructure Management and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"It is the foundation for our monitoring solution."
"Great customized dashboards and drill down reports with auto serve analytics."
"It is easy to implement but requires good planning."
"Monitors the infrastructure asset and also monitors as an IT service."
"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."
"It is easy to implement."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"Provides agentless monitoring so there's no need to install the agent on each server."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"The power flow is great."
"Power packs."
"The best feature is the highly flexible graphs."
"The Wi-Fi side needs improvement."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"It is a little complex to use versus other softwares."
"How we can get more native information from CA's solutions."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"We want to see more investment in the UI and the dashboard."
"They need a little more self-service."
"Admins do not have direct access to the reporting."
"The product must educate its strategic partners for deployment."
"I would like to see out-of-the-box standard dashboards for common services."
"It was challenging onboarding users."
"They should improve their support process and add chat."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while ScienceLogic is ranked 12th in Network Monitoring Software with 41 reviews. DX Unified Infrastructure Management is rated 8.2, while ScienceLogic is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our DX Unified Infrastructure Management vs. ScienceLogic report.
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