We performed a comparison between DX Unified Infrastructure Management and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"DX UIM is scalable."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"Technical support is great."
"It is easy to implement but requires good planning."
"Great customized dashboards and drill down reports with auto serve analytics."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"Dynamic Component Mapping is key and unique."
"The best feature is the highly flexible graphs."
"The power flow is great."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"Provides agentless monitoring so there's no need to install the agent on each server."
"The Wi-Fi side needs improvement."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"There should be wider coverage of storage infrastructure."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"The product must educate its strategic partners for deployment."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"They should improve their support process and add chat."
"There are often bugs in new releases."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"ScienceLogic could improve the implementation, it could be made easier."
"I would like to see out-of-the-box standard dashboards for common services."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 8 reviews while ScienceLogic is ranked 12th in Network Monitoring Software with 11 reviews. DX Unified Infrastructure Management is rated 8.2, while ScienceLogic is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "A simple product that is easy to deploy and very easy to configure". On the other hand, the top reviewer of ScienceLogic writes "Granular discovery, good integration, with responsive and available support". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and ServiceNow Discovery. See our DX Unified Infrastructure Management vs. ScienceLogic report.
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