We performed a comparison between DX Unified Infrastructure Management and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"It delivers our customers many metrics, so they may make decisions"
"Probe packages and probe deployment."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"DX UIM is scalable."
"It is the foundation for our monitoring solution."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"Provides agentless monitoring so there's no need to install the agent on each server."
"The best feature is the highly flexible graphs."
"The tool is quite easy to deploy, and it offers very good support."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"Power packs."
"When it comes to features, the power pack is the most valuable."
"It is simple."
"The Wi-Fi side needs improvement."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"It would be good to implement views showing the aggregated status graphically."
"Currently lacks a mobile application which would be helpful."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"They need a little more self-service."
"Admins do not have direct access to the reporting."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"There are often bugs in new releases."
"It was challenging onboarding users."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"The product is not user-friendly."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while ScienceLogic is ranked 14th in Network Monitoring Software with 42 reviews. DX Unified Infrastructure Management is rated 8.2, while ScienceLogic is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and ServiceNow Discovery. See our DX Unified Infrastructure Management vs. ScienceLogic report.
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