We performed a comparison between DX Unified Infrastructure Management and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"I recall the initial setup being straightforward."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"It provides a comprehensive monitoring solution for our open systems."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"It delivers our customers many metrics, so they may make decisions"
"The best feature is the highly flexible graphs."
"Provides agentless monitoring so there's no need to install the agent on each server."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"Power packs."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"The Wi-Fi side needs improvement."
"The company has not kept pace with developments."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"Stability."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"They need a little more self-service."
"Admins do not have direct access to the reporting."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"From a performance perspective, it needs to improve a lot."
"I would like to see out-of-the-box standard dashboards for common services."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while ScienceLogic is ranked 14th in Network Monitoring Software with 42 reviews. DX Unified Infrastructure Management is rated 8.2, while ScienceLogic is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and ServiceNow Discovery. See our DX Unified Infrastructure Management vs. ScienceLogic report.
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