We performed a comparison between DX Unified Infrastructure Management and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"I recall the initial setup being straightforward."
"Probe packages and probe deployment."
"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"It is reliable when it comes to monitoring."
"It is easy to implement but requires good planning."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"Power packs."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"The solution provides good infra-monitoring features."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"The most valuable features of ScienceLogic are AI and machine learning."
"Dynamic Component Mapping is key and unique."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"The Wi-Fi side needs improvement."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"We've had issues with pulling reports."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"There should be wider coverage of storage infrastructure."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"It is a little complex to use versus other softwares."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"It was challenging onboarding users."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"The product is not user-friendly."
"From a performance perspective, it needs to improve a lot."
"They need a little more self-service."
"I would like to see out-of-the-box standard dashboards for common services."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while ScienceLogic is ranked 12th in Network Monitoring Software with 41 reviews. DX Unified Infrastructure Management is rated 8.2, while ScienceLogic is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our DX Unified Infrastructure Management vs. ScienceLogic report.
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