We performed a comparison between DX Unified Infrastructure Management and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"Great customized dashboards and drill down reports with auto serve analytics."
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."
"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."
"Scalability. I have never had to worry about how to handle really big environments."
"The most valuable feature as of late has been the API integration with ServiceNow."
"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."
"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."
"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."
"The Wi-Fi side needs improvement."
"DX UIM's reporting and customization need to be improved."
"Stability."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"They need to continue to advance the filter capabilities, and provide more input fields."
"It is a little complex to use versus other softwares."
"We would like to see automatic network topology."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"The GUI: both the dashboard/user view and the admin tool."
"High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular."
"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."
"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."
"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."
"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while IBM SevOne Network Performance Management (NPM) is ranked 41st in Network Monitoring Software with 52 reviews. DX Unified Infrastructure Management is rated 8.2, while IBM SevOne Network Performance Management (NPM) is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas IBM SevOne Network Performance Management (NPM) is most compared with LogicMonitor, Instana Infrastructure Monitoring, SolarWinds NPM, Splunk Enterprise Security and SolarWinds Network Device Monitor. See our DX Unified Infrastructure Management vs. IBM SevOne Network Performance Management (NPM) report.
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