We performed a comparison between DX Unified Infrastructure Management and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."
"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"It is easy to implement."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"It is the foundation for our monitoring solution."
"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"The out of the box reports and workflows are pretty good and they meet our requirements well."
"The most valuable feature as of late has been the API integration with ServiceNow."
"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."
"The monitoring of the network is very customizable. That is its unique feature."
"Another useful feature is that SevOne gives you real-time insights into your network performance. It polls every five minutes. That is important for our customers because there are some network teams that are always monitoring their networks."
"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."
"The Wi-Fi side needs improvement."
"There should be wider coverage of storage infrastructure."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"We would like to see automatic network topology."
"Reporting capability can be improved especially when it comes to availability."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance."
"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."
"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."
"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."
"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while IBM SevOne Network Performance Management (NPM) is ranked 21st in Network Monitoring Software with 52 reviews. DX Unified Infrastructure Management is rated 8.2, while IBM SevOne Network Performance Management (NPM) is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI, whereas IBM SevOne Network Performance Management (NPM) is most compared with LogicMonitor, Instana Infrastructure Monitoring, SolarWinds NPM, Splunk Enterprise Security and Zabbix. See our DX Unified Infrastructure Management vs. IBM SevOne Network Performance Management (NPM) report.
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