We performed a comparison between DX Unified Infrastructure Management and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"Monitors the infrastructure asset and also monitors as an IT service."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"It is the foundation for our monitoring solution."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"It is very scalable."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."
"Scalability. I have never had to worry about how to handle really big environments."
"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."
"SevOne provides support for all universal connectors. They internally work with other data sources to get features implemented. We have an SD-WAN implementation and use other app data to monitor performance. If you pull that data into one centralized location, that is very useful for management."
"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."
"The out of the box reports and workflows are pretty good and they meet our requirements well."
"The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."
"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."
"The Wi-Fi side needs improvement."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"Reporting capability can be improved especially when it comes to availability."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"Currently lacks a mobile application which would be helpful."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"Would benefit with the addition of AI modules for proactive data insights."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
"Some similar solutions offer end-to-end visibility."
"You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance."
"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."
"The tool needs improvement in non-Cisco SD-WAN."
"The method of searching for SIP and the way to create the groups."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while IBM SevOne Network Performance Management (NPM) is ranked 21st in Network Monitoring Software with 52 reviews. DX Unified Infrastructure Management is rated 8.2, while IBM SevOne Network Performance Management (NPM) is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI, whereas IBM SevOne Network Performance Management (NPM) is most compared with LogicMonitor, Instana Infrastructure Monitoring, SolarWinds NPM, Splunk Enterprise Security and Zabbix. See our DX Unified Infrastructure Management vs. IBM SevOne Network Performance Management (NPM) report.
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