We performed a comparison between DX Unified Infrastructure Management and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Probe packages and probe deployment."
"It is the foundation for our monitoring solution."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"Great out-of-the-box capability."
"I recall the initial setup being straightforward."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."
"The monitoring of the network is very customizable. That is its unique feature."
"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."
"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."
"The most valuable feature as of late has been the API integration with ServiceNow."
"SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful."
"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."
"Scalability. I have never had to worry about how to handle really big environments."
"The Wi-Fi side needs improvement."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"They need to continue to advance the filter capabilities, and provide more input fields."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"DX UIM's reporting and customization need to be improved."
"It needs a little bit more functionality in the Admin Console."
"How we can get more native information from CA's solutions."
"There should be wider coverage of storage infrastructure."
"We want to see more investment in the UI and the dashboard."
"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"Software upgrades can be tricky is not easy."
"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"The method of searching for SIP and the way to create the groups."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while IBM SevOne Network Performance Management (NPM) is ranked 21st in Network Monitoring Software with 52 reviews. DX Unified Infrastructure Management is rated 8.2, while IBM SevOne Network Performance Management (NPM) is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI, whereas IBM SevOne Network Performance Management (NPM) is most compared with LogicMonitor, Instana Infrastructure Monitoring, SolarWinds NPM, Splunk Enterprise Security and Zabbix. See our DX Unified Infrastructure Management vs. IBM SevOne Network Performance Management (NPM) report.
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