We performed a comparison between DX Unified Infrastructure Management and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"Probe packages and probe deployment."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"It is easy to implement."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"Technical support is great."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."
"With this tool it is interesting to show the info to the client and explain where the traffic is."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."
"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."
"The Wi-Fi side needs improvement."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"There should be wider coverage of storage infrastructure."
"DX UIM's reporting and customization need to be improved."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"The UIM has no features through goods and services yet. "
"Would benefit with the addition of AI modules for proactive data insights."
"The reporting of NMS is good, but it could be better."
"The method of searching for SIP and the way to create the groups."
"User-friendly, multi-tenancy."
"In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."
"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while IBM SevOne Network Performance Management (NPM) is ranked 41st in Network Monitoring Software with 52 reviews. DX Unified Infrastructure Management is rated 8.2, while IBM SevOne Network Performance Management (NPM) is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas IBM SevOne Network Performance Management (NPM) is most compared with LogicMonitor, Instana Infrastructure Monitoring, SolarWinds NPM, Splunk Enterprise Security and SolarWinds Network Device Monitor. See our DX Unified Infrastructure Management vs. IBM SevOne Network Performance Management (NPM) report.
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