We performed a comparison between DX Unified Infrastructure Management and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."
"Probe packages and probe deployment."
"It is the foundation for our monitoring solution."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"It is easy to implement."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"It provides a comprehensive monitoring solution for our open systems."
"The alerting and usage tracking notifications on disk space capacity, network and processor utilization."
"The most important feature is reporting. The reports that are generated are useful and they save a lot of time with respect to monitoring."
"The other valuable system is the DSS (decision support system). If there's a fault in the network, SolarWinds is basically capable of rectifying and resolving that problem on its own without any intervention from an IP assistant or administrator."
"A product that is well-tested and trusted in demanding situations."
"Technical support is very helpful with our upgrades."
"The solution ranks as one of the top five monitoring tools."
"There are a lot of options for customization of the dashboard, alerts, and reports."
"The most valuable features of the solution are its graphical interface and reports."
"The Wi-Fi side needs improvement."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"There should be wider coverage of storage infrastructure."
"It would be good to implement views showing the aggregated status graphically."
"It needs a little bit more functionality in the Admin Console."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"We would like to see automatic network topology."
"I would like to see some enhancement on the reporting side, such as making it a little bit easier to create reports or having a larger assortment of canned reports."
"It would be nice if SolarWinds could have a polling engine on the site that would collect the reporting and then manage everything itself."
"We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak."
"One of the challenges with SolarWinds is that in order to pull the data, we have to have a lot of false positives."
"The SolarWinds notification and alerting configuration could be simplified as it would be easier to find if it was within the NPM web application instead of in a separate client application."
"Technical support can be slow to respond."
"Sometimes there are issues when upgrading to a new version of the product."
"Consolidation of platforms would provide a smoother experience."
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DX Unified Infrastructure Management is ranked 25th in Cloud Monitoring Software with 120 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 147 reviews. DX Unified Infrastructure Management is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and LogicMonitor. See our DX Unified Infrastructure Management vs. SolarWinds NPM report.
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