Catchpoint vs HPE System Management comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Catchpoint and HPE System Management based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI.""The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond.""Catchpoint provides a great amount of information.""Catchpoint's customer service and support are valuable.""Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial.""The solution offers three different ways of slicing data to look for abnormalities.""The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue.""The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

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"The managing and monitoring are the solution's most valuable features. They are something I find quite helpful in my work.""I think it's stable, scalable, and flexible.""This solution has improved our organization through the provision of efficient resource utilization and capacity planning.""The interface is in continuous development and improves version by version.""The product's initial setup phase is easy with the help of the framework consisting of Microsoft Azure.""This is a good product and I recommend it."

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Cons
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement.""Catchpoint can be improved by focusing solely on network monitoring.""Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends.""There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing.""We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts.""A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East.""if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer.""The old user version was better, it was more user-friendly."

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"Our customers would like to see the price lowered.""The product should increase the processing capacity and allow speedy deployment, as both of them are areas with certain shortcomings where improvements are required.""If the solution could provide better integration to make it easier to manage everything on different servers, that would be helpful. Whatever servers a company has, be it IBM, Dell, etc., if the System Management could be a platform that links all of them together, it would make management across different server types easier.""The return on investment report is too difficult to understand.""The quality of service and support for this solution needs to be improved.""I think that support integration could be improved."

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Pricing and Cost Advice
  • "The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
  • "In terms of licensing fees, I believe they were slightly higher."
  • "The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
  • "The solution's pricing is comparable to the last tool we were using."
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  • "The support is yearly-based and the license is permanent."
  • "The price of this product is fair."
  • "The license was included when we purchased the server."
  • "My company has invested 30,00,000 USD in the product."
  • More HPE System Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Catchpoint provides a great amount of information.
    Top Answer:I rate the price a two out of ten, where one is a high price and ten is a low price.
    Top Answer:Catchpoint tries to cover the full stack of other computers. However, it is not a good idea because many computers can check the complete spec monitoring, like Datadog, New Relic and Dynatrace. Hence… more »
    Top Answer:The product's initial setup phase is easy with the help of the framework consisting of Microsoft Azure.
    Top Answer:The product should increase the processing capacity and allow speedy deployment, as both of them are areas with certain shortcomings where improvements are required.
    Ranking
    Views
    75
    Comparisons
    51
    Reviews
    6
    Average Words per Review
    926
    Rating
    8.2
    18th
    out of 42 in Server Monitoring
    Views
    862
    Comparisons
    719
    Reviews
    1
    Average Words per Review
    532
    Rating
    8.0
    Comparisons
    Also Known As
    System Management, Operations Center, HP System Management
    Learn More
    Overview

    Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

    Learn more at: https://www.catchpoint.com/

    HP System Management, is a solution that consolidates and correlates fault and performance events across your entire physical and virtual IT infrastructure.
    Sample Customers
    Infotec
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization55%
    Financial Services Firm11%
    Computer Software Company9%
    Retailer4%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Healthcare Company8%
    Financial Services Firm7%
    Government7%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise9%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business9%
    Midsize Enterprise57%
    Large Enterprise34%
    REVIEWERS
    Small Business38%
    Midsize Enterprise38%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise15%
    Large Enterprise56%
    Buyer's Guide
    DEM - Digital Experience Monitoring
    March 2024
    Find out what your peers are saying about Nexthink, Lakeside Software, ControlUp and others in DEM - Digital Experience Monitoring. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Catchpoint is ranked 5th in DEM - Digital Experience Monitoring with 11 reviews while HPE System Management is ranked 18th in Server Monitoring with 8 reviews. Catchpoint is rated 8.2, while HPE System Management is rated 8.2. The top reviewer of Catchpoint writes "The UI is well designed, so it's easy to get the visibility you want". On the other hand, the top reviewer of HPE System Management writes " Offers reliability and helps with the virtualization part". Catchpoint is most compared with Dynatrace, ThousandEyes, Datadog, Selenium HQ and Splunk Enterprise Security, whereas HPE System Management is most compared with Lenovo XClarity Controller, Microsoft Configuration Manager, Zabbix and Tanium.

    We monitor all DEM - Digital Experience Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.