Atlassian Confluence vs Chatter comparison

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Executive Summary

We performed a comparison between Atlassian Confluence and Chatter based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Atlassian, Slack and others in Enterprise Social Software.
To learn more, read our detailed Enterprise Social Software Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "For us, it's free to use. We don't pay any licensing."
  • "When you purchase this solution you get some support."
  • "The issues I have with the pricing are in respect to the add-ons."
  • "The price of the on-premises data center version is too expensive."
  • "Licenses are quite expensive"
  • "There is an annual license."
  • "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
  • "We have a site license for Atlassian Confluence and there are some limitations on external users."
  • More Atlassian Confluence Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source.
    Top Answer:When it comes to affordability, I give it an eight out of ten. It's reasonably priced since many people are using it.
    Top Answer:Atlassian Confluence is not really a community-friendly solution. If you have a company, you'll have a license for each person, but it does not have such features as commenters. For example, Jira… more »
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    2,185
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    Average Words per Review
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    Rating
    8.2
    Views
    462
    Comparisons
    405
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    Also Known As
    Confluence
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    Overview

    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    Chatter is a part of the sales cloud service that SalesForce1 provides for businesses looking to optimize their efficiency by transferring most or all of their data onto a cloud server. Chatter is the social media platform aspect of this service. It has many functions, including the capability to post comments as status updates for others to view, a news feed to receive these updates immediately, user profiles, and groups.

    Chatter is used widely to cut out the kind of inefficiencies that come from having a sprawling network of team members and locations for data that frequently never come together despite the fact that they are a9ll needed for the same project. With this service, team members are able to share,collaborate, and discuss ideas about their project, tweak each others progress, and create a more productive work force overall.

    Sample Customers
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    Coca Cola Enterprise, Blue Shield of California, Stanley Black & Decker, Wells Fargo Bank, Phillips, Toyota Motors, American Red Cross, Time Warner Cable, Virgin America,Canon, and Bayer Pharmaceuticals.
    Top Industries
    REVIEWERS
    Computer Software Company18%
    Financial Services Firm16%
    Comms Service Provider10%
    Cloud Provider6%
    VISITORS READING REVIEWS
    Educational Organization64%
    Financial Services Firm6%
    Computer Software Company5%
    Manufacturing Company4%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company16%
    Insurance Company8%
    Government8%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise23%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise68%
    Large Enterprise25%
    REVIEWERS
    Small Business75%
    Midsize Enterprise17%
    Large Enterprise8%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise5%
    Large Enterprise86%
    Buyer's Guide
    Enterprise Social Software
    March 2024
    Find out what your peers are saying about Microsoft, Atlassian, Slack and others in Enterprise Social Software. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Atlassian Confluence is ranked 2nd in Enterprise Social Software with 42 reviews while Chatter is ranked 12th in Enterprise Social Software. Atlassian Confluence is rated 8.2, while Chatter is rated 7.0. The top reviewer of Atlassian Confluence writes "Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline". On the other hand, Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk, whereas Chatter is most compared with Slack, Yammer, Microsoft Teams and NICE CXone.

    See our list of best Enterprise Social Software vendors.

    We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.