"We use Extension Mobility and Jabber a lot with mobile remote access. In addition to video calls with Jabber, this greatly enriched communications between coworkers."
"The Click to dial feature was one of the most important features for the customer."
"The most valuable features are call recording, call logging, and the stability."
"An improvement option could be to incorporate the Voicea solution with Communication Manager, allowing it to make a translation between different languages automatically in a conversation."
"Some features take a lot of steps to configure, so having areas where a few clicks can configure a feature for a user would be nice."
"CTI, computer telephony integration, is a necessary component. It must be a part of the basic code. Currently, we need to use external connectors for call centers."
Cisco Unified Communications is ranked 4th in Unified Communications while Digium Asterisk is ranked 3rd in Unified Communications. Cisco Unified Communications is rated 9.0, while Digium Asterisk is rated 8.0. On the other hand, Cisco Unified Communications is most compared with Fortinet FortiVoice, Cisco Jabber, Skype for Business, Alcatel-Lucent OmniPCX Enterprise Communication Server and Siemens OpenScape, whereas Digium Asterisk is most compared with Kamailio SIP Server, Fortinet FortiVoice, 3CX Live Chat, Mitel Application Suite and Skype for Business.
See our list of best Unified Communications vendors and best IP Telephony & Unified Communications vendors.
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