We performed a comparison between Atlassian Confluence and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Corporate Portals (Enterprise Information Portals) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution offers a lot of freedom when drafting directly online."
"Confluence can link any ticket or task from JIRA to be included on the Confluence page."
"There is a good library of templates for a wide range of needs."
"We value the way we can tag documentation to Jira because we can cross-reference a Jira ticket to a Confluence page, and we can also add a Confluence page to a Jira ticket."
"The best feature is document management."
"A simple tool for developers to write and record team decisions explaining the product that they are creating."
"The most valuable feature of Atlassian Confluence is the ability to access your files from anywhere."
"Pricing is not a problem."
"It facilitates collaboration and the ability to create custom workflows."
"It has good integration with other MS products."
"Our staff found it simpler, as they did not have to work within a classification system."
"It has helped us with storing all the documents, which means that people are not going to intervene. There is a way of extracting knowledge within documentation and tracking it. There are knowledge assets for where documentation is stored, indexed and searchable through SharePoint."
"The most valuable features of SharePoint Online are content management, document management, and approval processes. Additionally, there are a number of features that provide integration with multiple Office services and external services."
"Information is now available instantly to managers on all devices."
"SharePoint has an option where you can open files on the browser, whereby more than five people can make amendments to one Excel online file."
"OneDrive and SharePoint provide a secure, fully auditable way of storing information."
"It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."
"The roadmap feature should be made easier to work with and modify. It's not really scalable."
"Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective."
"Space maintenance could be made a little more user-friendly."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"The user interface is a little bit stale. The file attachments and how they work could be improved. There is also room for improvement when it comes to CDNs."
"The solution is not very user-friendly."
"Integration needs to be more straightforward, particularly with Azure. SharePoint also needs a more comprehensive introductory course for users."
"I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities."
"The product could be improved in a lot of way. It is so frustrating to get things to work as advertised."
"It should have more user-friendly customization, as it still requires developers to get engaged and build sites."
"Processing data from multiple site collections is not easy as they reside in different databases."
"I understand that some functions are lost when you store the information in a file system, so maybe that's a way SharePoint can improve."
"During uptime under our network, it is hard to find info when content is hefty."
"No good process to import emails from several users into a single comprehensive SP repository."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while SharePoint is ranked 1st in Corporate Portals (Enterprise Information Portals) with 146 reviews. Atlassian Confluence is rated 8.2, while SharePoint is rated 7.8. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, Zendesk and Slack, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and Hyland OnBase. See our Atlassian Confluence vs. SharePoint report.
See our list of best Corporate Portals (Enterprise Information Portals) vendors.
We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.