We performed a comparison between Atlassian Confluence and Yammer based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The search functionality is a really powerful feature."
"The product has a valuable feature for quick verification of documents."
"Great shareable and co-editing features."
"It seems highly scalable. There are 500 end users using this solution."
"As for valuable features, the team management features help us to share information very easily."
"We value the way we can tag documentation to Jira because we can cross-reference a Jira ticket to a Confluence page, and we can also add a Confluence page to a Jira ticket."
"Easy to share information and the integration with JIRA is good."
"It is just the fact that it is a one-stop shop for all project documentation. It is compared to storing things in files and directories and stuff like that. It provides the overall usability and accessibility of many projects and documents in one area."
"The solution was stable."
"The initial setup was simple and straightforward."
"The most valuable feature of Yammer is its integration with all the services of Office 365."
"Valuable features include the integration with Microsoft Office and the fact that it is in the cloud. Also, it's quite easy to use."
"The most valuable feature of this solution is the communication events."
"Yammer is useful since it is a product you can easily integrate into our system since Microsoft supports it."
"The design of the solution is its most valuable feature."
"Yammer brings in the most relevant posts to the users."
"There are some issues with performance when creating tables."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"The search function is not great."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"Confluence cannot replace Microsoft Word at the moment, so even though it can be used as a document management system, it is not meant for document creation, which adds a lot of limitations to it."
"Atlassian Confluence could improve how information is shared outside our company. We had some negative experiences with the rights we have with our information when sharing it within Atlassian Confluence and with other teams outside the company. It's due to the limitations on the rights we have on the export capabilities. We don't have sufficient rights to do so."
"The user interface is a little bit stale. The file attachments and how they work could be improved. There is also room for improvement when it comes to CDNs."
"I would like Confluence to include the ability to draw flowcharts and diagrams."
"The way you want to control the communication could be an issue. It depends on what kind of company you are. We are a public company, and there are some regulations that we need to comply with. Its ease of use can be an issue for a company because anybody can subscribe and use it. There are many competitors that are overlapping. Since Microsoft bought Yammer, it tends to be in the shadow. It is not put in the front from the service perspective."
"I faced some issues with Yammer's mobile app when I shifted from Android to iPhone, and it got a little bit tricky to use it on an iPhone, which took away some of my time."
"Yammer's UX and UI are areas with certain shortcomings where improvements are required"
"Although Microsoft is working on it, having a centralized network instead of creating multiple networks based on a domain would help businesses with multiple companies or child companies."
"We tried to integrate into SharePoint, but it was not really efficient."
"This solution would be improved if it was well integrated with other communication applications."
"The product seems to just add to the complexity of using existing tools."
"Yammer should include more integrations."
Atlassian Confluence is ranked 2nd in Enterprise Social Software with 99 reviews while Yammer is ranked 4th in Enterprise Social Software with 60 reviews. Atlassian Confluence is rated 8.2, while Yammer is rated 7.4. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Yammer writes "Ease of use and a familiar user interface". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk, whereas Yammer is most compared with Workplace by Facebook, SAP Jam, Chatter, Jive and HCL Connections. See our Atlassian Confluence vs. Yammer report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
