Constant Contact vs SendGrid comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Constant Contact and SendGrid based on real PeerSpot user reviews.

Find out what your peers are saying about Twilio, MailChimp, Amazon Web Services (AWS) and others in Cloud Email.
To learn more, read our detailed Cloud Email Report (Updated: March 2024).
765,058 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is fun to design your newsletter based on the content you would like to deliver."

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"The solution scales well.""My integration team likes that it's very easy to integrate and very easy to automate based on activities that happen on our core banking application.""They have pretty good support in terms of any issues.""The most valuable feature is the conditions in automation.""It is a stable and scalable solution.""The API side of things is valuable. It is flexible enough to handle pretty much anything that needs to be done in an automated manner.""Easy API documentation is the most valuable feature of SendGrid, including its deliverability rate.""It is easy to set up."

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Cons
"Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict."

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"A long time ago, I may have had an issue, and I had to wait for support, which wasn't that helpful. However, that was a very long time ago. Overall, I've had a good experience.""SendGrid has room for improvement in the UI/UX or dashboard usability for users. Another area for improvement in the tool is its conditional logic facilities. The response time of SendGrid technical support needs improvement.""The reporting part needs improvement.""They should make the solution more user-friendly.""Maybe they could have a mobile application to give to admins, so they could see some insights related to the data.""The biggest problem that we have faced is with the authentication during login. For certain people, SendGrid requires MFA, which is good as a security feature, but it doesn't always work in all geographies. We've got people and users who are based in Nigeria, and some of those people had real trouble logging into SendGrid because the MFA wouldn't send codes to people on their numbers. The security mechanism that they use for login doesn't work in all geographies.""SendGrid is a great solution. I don't have any areas of improvement.""The contact limit alerts need to be improved."

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Pricing and Cost Advice
  • "The cost is fair, and you end up making enough in sales to pay for it."
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  • "We are using the Advanced plan,10K. That is about $100 per month but sometimes we do go over the limit of the plan."
  • "I use the essential plan which is $20 a month. After that, we use the pro which is $90 a month, and had all our costs bundled in."
  • "Its cost can vary. It can go as low as $10 or $15 to $1,000 depending on how much you use it."
  • "The basic plan starts at €90 per month."
  • "My company pays for SendGrid monthly, and though I cannot share the amount, my feedback is that the vendor should accept other modes of payment apart from a credit card."
  • "The solution is relatively inexpensive."
  • More SendGrid Pricing and Cost Advice →

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    Top Answer:I would choose MailChimp. The main reason I chose MailChimp is the wide variety of default templates available on it.  Also, I can schedule the emails to go at the specific time zone of each user,… more »
    Top Answer:It is a stable and scalable solution.
    Top Answer:The solution is relatively inexpensive. We have to purchase only one license.
    Ranking
    14th
    out of 33 in Cloud Email
    Views
    239
    Comparisons
    178
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    1st
    out of 33 in Cloud Email
    Views
    1,490
    Comparisons
    1,308
    Reviews
    8
    Average Words per Review
    827
    Rating
    8.4
    Comparisons
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    Overview

    Constant Contact is an all-in-one email marketing platform that helps organizations effectively engage with their audience. Its primary use case is to create and manage email campaigns, allowing businesses to reach their customers and prospects with targeted messages.

    The most valuable functionality of Constant Contact lies in its user-friendly interface and robust features. It offers a wide range of customizable email templates, making it easy to create professional-looking emails without any coding knowledge. The platform also provides tools for list management, segmentation, and contact organization, ensuring that messages are delivered to the right audience.

    Constant Contact's automation capabilities are another standout feature. Users can set up automated email series, triggered by specific actions or events, to nurture leads and build customer relationships. This functionality saves time and effort by delivering personalized content at the right time, increasing engagement and conversions.

    Furthermore, Constant Contact offers comprehensive reporting and analytics, allowing organizations to track the success of their email campaigns. Users can monitor open rates, click-through rates, and other key metrics to gain insights into their audience's behavior and optimize future campaigns.

    SendGrid is a versatile email delivery platform for sending transactional and marketing emails, with APIs for connecting with existing email marketing software. It is used by Fintechs, e-commerce stores, and event management platforms for sending high volumes of emails while following compliance requirements. 

    The platform offers easy integration and automation, a stable and scalable solution, flexible API, and a high deliverability rate. SendGrid has helped organizations automate communication with clients for commercial campaigns, marketing activities, and transactional tasks, and is the preferred way to communicate with clients for guaranteed delivery.

    Sample Customers
    Pajama Program
    ScoutMob
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company21%
    Wholesaler/Distributor9%
    Educational Organization7%
    Media Company6%
    Company Size
    No Data Available
    REVIEWERS
    Small Business75%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise16%
    Large Enterprise58%
    Buyer's Guide
    Cloud Email
    March 2024
    Find out what your peers are saying about Twilio, MailChimp, Amazon Web Services (AWS) and others in Cloud Email. Updated: March 2024.
    765,058 professionals have used our research since 2012.

    Constant Contact is ranked 14th in Cloud Email while SendGrid is ranked 1st in Cloud Email with 12 reviews. Constant Contact is rated 8.0, while SendGrid is rated 8.6. The top reviewer of Constant Contact writes "Gives us a more professional face to our clients". On the other hand, the top reviewer of SendGrid writes "Clean and simple to use with good integration capabilities". Constant Contact is most compared with , whereas SendGrid is most compared with Mailgun, ZeptoMail, Amazon WorkMail, MailChimp and SocketLabs.

    See our list of best Cloud Email vendors.

    We monitor all Cloud Email reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.