We performed a comparison between Constant Contact and SendGrid based on real PeerSpot user reviews.
Find out what your peers are saying about Twilio, MailChimp, Amazon Web Services (AWS) and others in Cloud Email."It is fun to design your newsletter based on the content you would like to deliver."
"The solution scales well."
"My integration team likes that it's very easy to integrate and very easy to automate based on activities that happen on our core banking application."
"They have pretty good support in terms of any issues."
"The most valuable feature is the conditions in automation."
"It is a stable and scalable solution."
"The API side of things is valuable. It is flexible enough to handle pretty much anything that needs to be done in an automated manner."
"Easy API documentation is the most valuable feature of SendGrid, including its deliverability rate."
"It is easy to set up."
"Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict."
"A long time ago, I may have had an issue, and I had to wait for support, which wasn't that helpful. However, that was a very long time ago. Overall, I've had a good experience."
"SendGrid has room for improvement in the UI/UX or dashboard usability for users. Another area for improvement in the tool is its conditional logic facilities. The response time of SendGrid technical support needs improvement."
"The reporting part needs improvement."
"They should make the solution more user-friendly."
"Maybe they could have a mobile application to give to admins, so they could see some insights related to the data."
"The biggest problem that we have faced is with the authentication during login. For certain people, SendGrid requires MFA, which is good as a security feature, but it doesn't always work in all geographies. We've got people and users who are based in Nigeria, and some of those people had real trouble logging into SendGrid because the MFA wouldn't send codes to people on their numbers. The security mechanism that they use for login doesn't work in all geographies."
"SendGrid is a great solution. I don't have any areas of improvement."
"The contact limit alerts need to be improved."
Earn 20 points
Constant Contact is ranked 14th in Cloud Email while SendGrid is ranked 1st in Cloud Email with 12 reviews. Constant Contact is rated 8.0, while SendGrid is rated 8.6. The top reviewer of Constant Contact writes "Gives us a more professional face to our clients". On the other hand, the top reviewer of SendGrid writes "Clean and simple to use with good integration capabilities". Constant Contact is most compared with , whereas SendGrid is most compared with Mailgun, ZeptoMail, Amazon WorkMail, MailChimp and SocketLabs.
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We monitor all Cloud Email reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.