We performed a comparison between Datadog and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has empowered all our platform engineers with a very powerful and easy to use monitoring system."
"The solution has helped our organization with custom events to track specific cases."
"Datadog has so far been a breeze to use and set up."
"Its logs are most valuable."
"Datadog's log aggregation is really helpful since it lets me and every other engineer on my team login, view, and share logs when we need to debug our application."
"We've found it most useful for managing Rstudio Workbench, which has its own logs that would not be picked up via Cloudwatch."
"The solution has offered increased visibility via logging APM, metrics, RUM, etc."
"The product has offered increased visibility via logging APM, metrics, RUM, etc."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"Spiceworks is generic and free."
"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"The solution is easy to use and easy to manage."
"The most valuable features are the inventory and personalization."
"It was easy to integrate Spiceworks with our existing setup."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"Datadog could make their use cases more visible either through their docs or tutorial videos."
"It does not have the best interface."
"It would be nice to be able to graph metrics by excluding certain tags (like you can do in monitors)."
"It can have an artificial intelligence component. Even though I can seamlessly look at end-to-end security, it would be better to have alerts and notifications powered by an AI engine. I am not sure if they have an AI component. We have not reached out to them or looked at it, but this is something that I keep on talking about within our company in terms of features. Such a feature would be good to have, and it would further optimize my Security Ops team's abilities."
"The error traceability is an area that can be improved."
"More pre-configured "Monitor Alerts" would be helpful."
"They need to implement template variables into the message response body."
"Delta traces on the Golang profiler are extremely expensive concerning memory utilization."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
"Sometimes, it can be difficult to integrate what you need."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."
"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
Datadog is ranked 2nd in IT Infrastructure Monitoring with 137 reviews while Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews. Datadog is rated 8.6, while Spiceworks is rated 7.8. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our Datadog vs. Spiceworks report.
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