We performed a comparison between Datadog and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Datadog are the flexibility and additional features when compared to other solutions, such as AppDynamics and Dynatrace. Some of the features include AI and ML capabilities and cloud and analysis monitoring"
"The most valuable aspects of the product include the APM and profiler."
"The solution has helped out organization gain improved visibility."
"We integrate our application logs. It is great to be able to tie our metrics and our traces together."
"Datadog is easy to use and easy to deploy. It's a better solution compared to others on the market in terms of being budget friendly for our customers."
"Datadog agents act as an integration to different services, providing easy access and management."
"I don't have to worry about upgrades with the AWS version."
"The performance of Datadog is good."
"Tickets by e-mail, with actions by hastag."
"The solution is very stable. It's reliable and efficient."
"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."
"The solution is easy to use and easy to manage."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"The most valuable features are the inventory and personalization."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"It's easy to understand."
"The sheer amount of products that are included can be overwhelming."
"I think better access to their engineers when we have a problem could be better."
"We would like to see some versioning system for the Synthetic Tests so that we could have a backup of our tests since they are time-consuming to make and very easy to damage in a moment of error."
"Datadog is expensive."
"The error traceability is an area that can be improved."
"Lacks some flexibility in the customization."
"Datadog has a lot of features kind of cramped into one dashboard. It's quite hard to get around what feature does exactly what. There was a steep learning curve, trying to navigate through menus."
"We have recently had a number of issues with stability and delays on logging, monitoring, metric evaluation, and alerts."
"The SNMP sniffer requires a lot of work to get right."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
Datadog is ranked 2nd in IT Infrastructure Monitoring with 137 reviews while Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews. Datadog is rated 8.6, while Spiceworks is rated 7.8. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our Datadog vs. Spiceworks report.
See our list of best IT Infrastructure Monitoring vendors.
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