We performed a comparison between Datadog and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has scaled great. I haven't run into any problems anywhere that I've used it. They have handled everything that we have needed them to."
"Its integration is most valuable because you can integrate it with various service providers such as AWS, .Net, etc."
"APM and tracing are super useful."
"By moving to Datadog, we did not need to manage our own monitoring infrastructure anymore."
"Dashboards and their versatility are among the most valuable features."
"Datadog is constantly adding new features."
"The tools are powerful and intuitive to set up."
"Since we integrated Datadog, we have had increased confidence in the quality of our service, and we had an easier time increasing our delivery velocity."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"The solution is very stable. It's reliable and efficient."
"It was easy to integrate Spiceworks with our existing setup."
"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."
"The most valuable features are the inventory and personalization."
"Spiceworks is generic and free."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"The dashboard could be improved. It would be helpful to get a view of specific things that we need to monitor for our application."
"I find the training great. That said, it is set for the LCD (lowest common denominator). Of course, this is very helpful to sell the product, yet, to really utilize the product, you need to get more detailed."
"The menu on the left is pretty dense (and I know it has to be). I never knew about the cmd+k functionality until recently. It would be helpful to offer more tips/cheat sheets to see handy shortcuts like that."
"The current way accounts are billed could be vastly improved - especially when involving multiple organizations across multiple accounts in combination with reserved commitments."
"At the beginning, when we started throwing logs at it, there was a bit of hiccup. However, this was during their beta period, so hiccups were expected."
"We have recently had a number of issues with stability and delays on logging, monitoring, metric evaluation, and alerts."
"The real issue with this product is cost control."
"I'm not sure if Datadog can monitor K8s deployments in real-time. For instance, being able to see a deployment step by step visually. This would be helpful if there were any incidents during the deployment."
"The GUI must be improved."
"The SNMP sniffer requires a lot of work to get right."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."
"With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
Datadog is ranked 2nd in IT Infrastructure Monitoring with 137 reviews while Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews. Datadog is rated 8.6, while Spiceworks is rated 7.8. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our Datadog vs. Spiceworks report.
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