We performed a comparison between Datadog and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have hundreds of microservices, and knowing how top-level requests weave throughout all of them is invaluable."
"The integration into AWS is key as well as our software is currently bound to AWS."
"We've found it most useful for managing Rstudio Workbench, which has its own logs that would not be picked up via Cloudwatch."
"The most valuable features are logging, the extensive set of integrations, and easy jumpstart."
"The interface and the integrations make it so easy to connect to the cloud or to the on-premise environment."
"It has a nice UI."
"The performance of Datadog is good."
"It provides more cloud data. They tend to just get the way a service would be designed on the cloud."
"The solution is easy to use and easy to manage."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."
"The solution is very stable. It's reliable and efficient."
"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."
"It's easy to understand."
"Could be a little more user friendly."
"The solution needs to integrate AI tools."
"The parallel editing of the dashboards should not cause users to lose the work of another person."
"Datadog does not have the feature where you can monitor external websites or check the SSL secure for websites."
"We want to reduce having to go to different screens to obtain all the information."
"Datadog has a lot of documentation, but a lot of that documentation assumes you know how the service works, which can lead to confusion."
"Datadog is so feature-rich that it is often hard to onboard new folks and tough to decide where to invest time."
"Deploying the agents is still very manual."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use."
"The GUI must be improved."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"The SNMP sniffer requires a lot of work to get right."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
Datadog is ranked 2nd in IT Infrastructure Monitoring with 136 reviews while Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews. Datadog is rated 8.6, while Spiceworks is rated 7.8. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our Datadog vs. Spiceworks report.
See our list of best IT Infrastructure Monitoring vendors.
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