We performed a comparison between Datadog and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can handle debugging and find out why things are breaking in our applications."
"The ability to easily drill down into log queries quickly and efficiently has helped us to resolve several critical incidents."
"Having a clear view, not only of our infrastructure but our apps and services as well, has brought a great added value to our customers."
"The ease with which we can filter, use metrics, and give accounts to customers, then let the customer filter, set up metrics, and alerts. This has been a big win for us."
"The solution's SaaS model is easy to manage and works well in single- or multi-cloud environments."
"The solution is sufficiently stable."
"Their interface is probably one of the easiest things to use because it lets non-developers and non-engineers quickly get access to metrics and pull business value out of them. We could put together dashboards and give it to people who are non-technical, then they can see the state of the world."
"Its integration is most valuable because you can integrate it with various service providers such as AWS, .Net, etc."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"It's easy to understand."
"Tickets by e-mail, with actions by hastag."
"It was easy to integrate Spiceworks with our existing setup."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."
"The solution is easy to use and easy to manage."
"It can have an artificial intelligence component. Even though I can seamlessly look at end-to-end security, it would be better to have alerts and notifications powered by an AI engine. I am not sure if they have an AI component. We have not reached out to them or looked at it, but this is something that I keep on talking about within our company in terms of features. Such a feature would be good to have, and it would further optimize my Security Ops team's abilities."
"The sheer amount of products that are included can be overwhelming."
"The pricing should be less of a surprise."
"Federated views for Datadog dashboards are critical as large companies utilize multiple instances of the product and cannot link the metrics or correlate the metrics together. This stunts the usage of Datadog."
"We have asked technical support questions, and sometimes they don't get back to us right away. Or when they do, it is not the right answer."
"It can be overwhelming for new people as it has a lot of features."
"The more tools that they can build that allow you to run AWX playbooks, or other similar fixes, would benefit clients greatly."
"Datadog has a lot of features kind of cramped into one dashboard. It's quite hard to get around what feature does exactly what. There was a steep learning curve, trying to navigate through menus."
"Sometimes, it can be difficult to integrate what you need."
"With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use."
"The SNMP sniffer requires a lot of work to get right."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
"The GUI must be improved."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
Datadog is ranked 2nd in IT Infrastructure Monitoring with 137 reviews while Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews. Datadog is rated 8.6, while Spiceworks is rated 7.8. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our Datadog vs. Spiceworks report.
See our list of best IT Infrastructure Monitoring vendors.
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