We performed a comparison between Datadog and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The application performance monitoring is pretty good."
"It has a high-level insight into the infrastructure model of the application and provides important detailed data on the host and metrics, which is the main concern of our customers."
"We have way more observability than what we had before - on the application and the overall system."
"We find they have a very helpful alert system."
"I have found the logging and tracing features the most valuable."
"Its integration definitely stands out. It provides seamless monitoring of all our systems, services, apps, and whatever else we secure and monitor. Visualizations have become simpler with dashboards. We are getting visibility into systems, services, and apps stack through a single pane of glass, which is good. We are able to put logs in context."
"The infrastructure monitoring capabilities are really valuable. You can just log on and see everything that is happening within an IT environment."
"The web app has a real-time support chat window in which a support engineer is chatting with you within a minute."
"The solution is very stable. It's reliable and efficient."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"The most valuable features are the inventory and personalization."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"It's easy to understand."
"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."
"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."
"The product is quite complex, and there are so many features that I either didn't know about or wasn't sure how to use."
"Datadog could have a better business analysis module."
"I would love to see support for front-end and mobile applications. Right now, it is mostly all back-end stuff. Being able to do some integration with our front-end products would be awesome."
"When the logs are too big, and Datadog splits them, the JSON format breaks and it is not so useful for us."
"The more tools that they can build that allow you to run AWX playbooks, or other similar fixes, would benefit clients greatly."
"It lacks consistency in the APIs."
"We want to reduce having to go to different screens to obtain all the information."
"Managing dashboards as IaC is a bit hard to work out at times."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
"The GUI must be improved."
"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"The SNMP sniffer requires a lot of work to get right."
"Sometimes, it can be difficult to integrate what you need."
Datadog is ranked 2nd in IT Infrastructure Monitoring with 136 reviews while Spiceworks is ranked 46th in IT Infrastructure Monitoring with 47 reviews. Datadog is rated 8.6, while Spiceworks is rated 7.8. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our Datadog vs. Spiceworks report.
See our list of best IT Infrastructure Monitoring vendors.
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