We performed a comparison between BDRSuite and Datto Cloud Continuity based on real PeerSpot user reviews.
Find out in this report how the two Disaster Recovery (DR) Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Vembu BDR product is very intuitive and easy to use."
"I back up one particular server with close to 1.2 TB, and the way the software compresses it is close to 600 or 700 TB. Vembu compresses it to close to 450 gigabytes, that's gigabytes. So that’s really amazing, the way in which the backup compression happens."
"The best thing about it is that it has been adaptable to our business model. We are in industrial networking, and they were adaptable to give us offline installers and offline licenses. That has been the biggest thing. They also allow us to order the licenses on a perpetual basis."
"Adding and removing backup jobs using BDRSuite is easy and also includes great documentation."
"Their support is great. I think they work 24 hours a day. I get a very quick turnaround time from them no matter the day or time that I send them an email."
"The best part of BDRSuite is how user-friendly it is and how it does not require any maintenance after the initial setup."
"The ability to map a drive and restore a separate file is most valuable. The restoration activity is good."
"The compression, encryption, and deduplication features all work fine."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"The product's initial setup phase is easy."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The solution has the capability to scale well."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The platform provides a faster backup process."
"The process is a bit cumbersome when you remove an agent, delete that job, and add the agent to the same server. Even though the agent is already installed in that server, the system does not recognize it. We have to uninstall the current agent, restart the server, install the push agent - a new agent - and then restart the server. I think they should try to avoid that."
"BDRSuite could improve support for XenApp Citrix Backup."
"They need to improve their marketing because not many people are aware of it. People ask me what is Vembu, and I have to explain to them it is a good tool for backup and other things."
"We had a lot of problems getting it configured in the first place. They also wanted us to allow them remote access to our machines without us watching what they're doing, which is a huge security risk for us. We said we couldn't do that, and they said they don't offer any phone support whatsoever."
"It would be a great improvement if they can give a console to control the systems. All other vendors let you simply log in to the cloud console and control everything from there, but for Vembu, whether you choose Vembu Cloud Backup or Vembu Disaster Recovery, you still need to install the Vembu software on your on-premise system and configure it from there. It would be great if I can get a cloud console to manage the systems."
"The only place where I would really want to see improvement, out the gate, is more granular scheduling... If I want to do an offset or to only do two backups on Friday and Saturday - versus whole hourly incrementals during the week - I don't have that granularity right now."
"One thing that I reported with the backups: When there are accentuated characters in a path, then we can't restore documents into a folder. There is a bug with the restoration and restoring files with accentuated characters in the path. Hopefully, they have repaired this because otherwise we will restore files and find out that they are not there."
"It is not a well-known software. People do not know about Vembu."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"I don't have any feedback to provide in terms of features that may be lacking."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"The product's scalability features could be even better."
BDRSuite is ranked 7th in Disaster Recovery (DR) Software with 13 reviews while Datto Cloud Continuity is ranked 11th in Disaster Recovery (DR) Software with 5 reviews. BDRSuite is rated 8.2, while Datto Cloud Continuity is rated 8.0. The top reviewer of BDRSuite writes "Provides us with a way to instantly recover data". On the other hand, the top reviewer of Datto Cloud Continuity writes "Very responsive support, extremely easy escalation process, and easy to use and recover a file". BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery, Acronis Cyber Protect and Hornetsecurity Altaro VM Backup, whereas Datto Cloud Continuity is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, N-able Cove Data Protection and Rubrik. See our BDRSuite vs. Datto Cloud Continuity report.
See our list of best Disaster Recovery (DR) Software vendors.
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