We performed a comparison between BDRSuite and Datto Cloud Continuity based on real PeerSpot user reviews.
Find out in this report how the two Disaster Recovery (DR) Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is very reliable and works well out of the box; many of our customers are buying it."
"Vembu provides us with a way to instantly recover data. It offers instant data recovery through a local backup server deployed at the customer's site. We can quickly recover data either by copying it back to the main server or if the backup server is powerful enough, we can also directly start a virtual machine from the backup."
"The most valuable features for me are that I can back up the entire virtual machine, but when restoring I can restore at the file level."
"We use it to maintain critical data and save it."
"Backup of the VMware server is the most valuable feature."
"We invest in the backup so the continuity of the data is not affected."
"Moving to cloud backups eliminated the need for clients to change USB drives or worry about drives being stored offsite."
"We only use BDRSuite to back up two VMs in our current environment. It helps us with maintenance, monitoring, etc. We are satisfied with BDRSuite so far and plan to add a few more VMs in the future, including Citrix VMs and XenServer."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"The platform provides a faster backup process."
"The solution has the capability to scale well."
"The product's initial setup phase is easy."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The solution's UI and integrations could be better."
"It is not a well-known software. People do not know about Vembu."
"Vembu will tell you the next scheduled backup, but it doesn't show you the last successful backup. I would have them include a column under "List of Backup Jobs" and have two other columns which say, "Last Successful Backup" and "Next Scheduled Backup", because you don't know now if it's backed up successfully. It just says, "The next scheduled time is this." You don't know from looking at that pane of glass when the last time it actually happened without digging further into reports."
"The phone [support] system is a negative five on a scale from one to ten, where one is the worst. They wanted me to leave a message. When there is a problem with the product and you call in, you want to talk to somebody or wait to talk to somebody, not leave a message."
"They said they can support Red Hat Virtualization and we assumed that they support any compatible system but we found we need to do a network backup or a network image, which is not what it said on their website. I have had many discussions with them about where this component is. Initially, I was searching for a component which would back up Red Hat Virtualization. They said they support this in the same way they support Hyper-V and VMware. I haven't found the feature in their portal or in any of their software. They haven't made a special agent for it, in the way they did for Hyper-V."
"In the beginning, when we had some hiccups, I would chalk that up more to a learning curve for the product."
"The system died twice and it was apparently the result of corrupted disk sectors. I tried to work with tech support to fix it, but they essentially gave up. So twice, I had to rebuild our server."
"There was one issue though with the hardware IDs. When I went to a different version of Hyper-V, the hardware IDs weren't restored and the machine got two new IDs. The preliminary unique IDs weren't restored, so I had to reactivate programs."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"The product's scalability features could be even better."
"I don't have any feedback to provide in terms of features that may be lacking."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
BDRSuite is ranked 7th in Disaster Recovery (DR) Software with 62 reviews while Datto Cloud Continuity is ranked 11th in Disaster Recovery (DR) Software with 9 reviews. BDRSuite is rated 8.2, while Datto Cloud Continuity is rated 8.0. The top reviewer of BDRSuite writes "Can automatically pull the virtual machines that we have in an environment". On the other hand, the top reviewer of Datto Cloud Continuity writes "The vendor offers a complete turnkey solution for managed service providers". BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery, Acronis Cyber Protect and Hornetsecurity Altaro VM Backup, whereas Datto Cloud Continuity is most compared with Acronis Cyber Protect, N-able Cove Data Protection, Veeam Backup & Replication, Veeam Backup for Microsoft 365 and AvePoint Cloud Backup. See our BDRSuite vs. Datto Cloud Continuity report.
See our list of best Disaster Recovery (DR) Software vendors.
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