We compared Dell Avamar and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"The most valuable features are scalability and integration."
"The product is very powerful and offers very good performance."
"They are extremely reliable and scalable — they provide the best de-duplication on the market."
"The product is good for backups."
"The solution is very stable."
"The solution scales well."
"Quick incremental backups and product replication are the two highlights of the product. Once you capture a full backup, incrementals are pretty quick. It is fairly efficient from that perspective."
"Duplication and the speed of backup are great."
"We are talking about a stable solution which boasts good performance and security."
"Its flexibility is valuable. It is a very flexible solution. There are always more ways than one to do something. It is a software solution, which means you can buy your own hardware and expand it whenever you want. You are not boxed in or locked into something you've bought and outgrown. You can always expand it."
"You can do restores very quickly. You can mount a drive and restore it right from the drive."
"You can protect your data and keep it for long durations, without it spending too much time on the local disk."
"When I have to do disaster recoveries, I can do it with this tool."
"Incremental backup is highly valuable as it allows for significant time and cost savings."
"IBM Spectrum Protect is stable."
"The most valuable feature for data recovery in IBM Spectrum Protect is its database protection capabilities."
"It was challenging to back up our Exchange database, which is one of the reasons we did not continue using this solution."
"A benefit would be support for either Azure Cool Storage or AWS Glacier."
"Dell EMC Avamar is a very complex product. It took a lot of time for the IT admins to get trained on how to use it. It is not very user-friendly, and we won't be using Avamar anymore. It needs a lot of improvement in terms of how the backups have been configured, and the reporting is too complex."
"I have found the support from Dell EMC Avamar to be not as good as Veeam. The time it takes to receive support could be improved. However, once we have the support the agents are knowledgeable and helpful."
"The product could be improved by simplifying the components available."
"I want to see a more user-friendly and administrator-friendly Dell Avamar. The solution also needs a better UI and dashboard."
"The interface has room for improvement. It's not ideal right now."
"What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar."
"We did not see any drawbacks to IBM Spectrum Protect before assisting a customer using Windows that wanted to migrate to using UNIX. IBM Spectrum Protect does not offer an option to migrate from other operating systems."
"Most customers still struggle with the reporting piece, especially generating reports. I think it needs some improvements in this area."
"They took some of the funding off of it for a while. Therefore, instead of being a market leader, they took their position for granted. Then some competitors developed new bells and whistles that they advertise, and due to that lag a few years ago, there are not the resources to explain the differences."
"In the next version of the solution, I would like to see cloud support."
"The solution's ability to integrate with a cloud solution is one area that needs improvement."
"Customers have migrated off of it because of its lack of virtual environment functions."
"I am not really impressed with the Level 1 support, but once I get past that and go to Level 2, then we will usually get some type of resolution."
"RTO is a huge gap for us. If we had a disaster scenario and had to recover a bunch of stuff from tape, the RTO would be too long for us."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Dell Avamar is rated 7.6, while IBM Spectrum Protect is rated 8.0. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Dell PowerProtect DD (Data Domain), whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Cohesity DataProtect and Iron Mountain Connect. See our Dell Avamar vs. IBM Spectrum Protect report.
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