We compared Dell Avamar and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"It's stable and offers good performance."
"The deduplication feature is the best aspect of the solution."
"The performance of Dell EMC Avamar is good."
"The most valuable feature is the virtual backup."
"The most valuable feature for me in Dell Avamar is the automation, which is good for completion."
"The solution integrates well with Unix, Windows, Hyper-V and VM."
"Scheduling is valuable. It does a good job of backing up, and it does a good job of restoring. Nobody has got a problem with that. The agents are well supported."
"Client deduplication."
"It has increased our security, scalability, and high availability."
"It provides our customers with the comfort of having reliable enterprise data protection."
"It's very robust and has been on the market for a long time."
"It is more efficient than most traditional backup solutions."
"The addition of the retention set feature provides a reduction in storage costs. It also reduces RTO and RPO so that you can respond quickly to your clients and services in case of data loss."
"Data reduction definitely reduces costs, not only software costs, but from the infrastructure needed."
"The feature we have found most valuable is when you want to integrate it with a Tape Library and then do the DRM life cycle. That is when it works the best."
"The tool proves invaluable in scenarios where systems need recovery, such as restoring damaged data."
"It is very scalable, and that's its claim to fame, but that also makes it hard to make changes. Anytime there is a large piece of software, changing that piece of software is harder. You've got a larger install base, so you can't just rapidly change. We also use another product called Veeam, and it has this new feature called Continuous Data Protection, which basically lets you get very close to the way the system was in time. We have a system or two up there on which we have set 10 minutes Continuous Data Protection. So, we can roll it back to whatever it was 10 minutes ago, 20 minutes ago, or 30 minutes ago. This feature doesn't exist in Avamar Data Domain. That's the one feature I'd like to see first."
"I have found the support from Dell EMC Avamar to be not as good as Veeam. The time it takes to receive support could be improved. However, once we have the support the agents are knowledgeable and helpful."
"What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar."
"Avamar cannot back up Nutanix as a virtual solution."
"Desktop-laptop backups and backup over the WAN needs lot of improvisation. For DTLT there must be a provision to push agents from the management console."
"The solution should improve its tape-connectivity features."
"Its ability to back up very large objects can be improved. In terms of new features, they can include the ability to use cloud services, like S3, more natively."
"If you need to pull data out of it to offload to tapes, that's messy. You have a mechanism for it, but it is painful."
"I would like to see a way to have "always on" implemented."
"It doesn't integrate with storage pools, with a normal pool. I'd like to see that."
"Any feature that is compliant with virtualizing the application should be improved."
"I would like to see the operations center be a lot more functional. It was nowhere near as functional as the admin center, and I'm doing a lot of command line with it."
"It lacks reporting and an efficient alert mechanism. The GUI could also be improved."
"It is not easy to manage like other products in the market. It is okay only if you are command-line driven. Even though the operation center is there, it doesn't provide a single view of everything. You have to, for example, use TSMManager on top of it, which gives you a far better management capability, but it is a third-party product. Its management needs to be improved. There should be an HTML or graphical interface. It is a very difficult product. For example, you have a backup policy where you want a daily, weekly, monthly, and yearly policy standard. It is an old kind of system where you have to keep retention for daily, weekly, monthly, and yearly backups, which is very difficult in IBM Spectrum Protect. In other products, in a matter of five minutes, you can configure such a policy. In TSM, it takes you one, two, or three days because you need to configure a node for each of them. If you have 250 nodes, you have to configure each node for daily, weekly, monthly, and yearly retention. If you have 1,000 nodes, it is going to take you ages just to configure and register the nodes. You need to configure the schedule and the CAD daemons or services, depending on whether it is a Unix or Windows OS. Unfortunately, it is a very long and drawn-out process. You have to stop and start the services for changes to take effect. This is a very difficult part of TSM in IBM Spectrum Protect. To configure a backup policy, I should be able to select the daily, weekly, monthly, and yearly options in one screen and finish it. After that, everything should happen in the background. All the backup products in the market already do that, and they are very simple to manage. This particular part of this solution has really been a major pain area for us, and unfortunately, we could not find a workaround. There is nobody at IBM who can give us a way to configure all this easily through a GUI or even scripts."
"It could use single store. The ability to mark an archive from my backup for long-term retention."
"I should be able to backup Linux. I would like SUSE for Linux on POWER. Right now, we have to use Storex, which is a pain to use."
Dell Avamar is ranked 13th in Backup and Recovery with 81 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Dell Avamar is rated 7.8, while IBM Spectrum Protect is rated 8.0. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Dell PowerProtect DD (Data Domain), whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Cohesity DataProtect and NAKIVO Backup & Replication. See our Dell Avamar vs. IBM Spectrum Protect report.
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