We compared Dell Avamar and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"Its deduplication technologies are the best in the market, currently."
"I think the brand is very good. Support is also very nice for end users and integration with EMC products for businesses."
"The data reduction feature and the ease of enabling a server in a DR location are the most valuable."
"We are talking about a complete end-to-end solution which comes with its own hardware storage to back up the data on tape-less."
"Avamar has long been the best in its class, but that's changing as new solutions emerge. However, Dell has traditionally been a leader in deduplication and compression. Avamar enabled us to shift data from on-premise local appliances to data centers and multi-tenant infrastructure. That's a powerful feature. because customers can back up to the cloud without upgrading o high-capacity links or congesting their backups."
"The fast backup and recovery and the Full Backup features are valuable."
"The backup and recovery speed is very fast."
"The backup is the solution's most valuable feature. It's very reliable."
"They have recently added support tickets specifically engineered around performance. This has been very useful for us when we run into issues where customers are looking to try to squeeze a lot more horsepower out of older system."
"We can scale. Today, we have an average backup volume of 100TB a day."
"The solution is mostly stable."
"The most valuable feature for data recovery in IBM Spectrum Protect is its database protection capabilities."
"It is a really scalable solution. We can scale it up. Scalability-wise, I rate the solution an eight out of ten."
"The most valuable feature of this solution is the centralized enterprise backup."
"The archiving feature is the most valuable aspect of the solution."
"The solution is not complex, it's very easy to configure agents or VM backup and restore. Upgrades from one version to another are very fast and the product is very stable."
"The solution could be a bit easier to use in the sense that they need to make it simpler to backup products and restore items."
"The recovery is a bit slow."
"This solution could improve by introducing daily verifications and another repository."
"The configuration and expansion aspects of the solution need improvement. They're complicated and don't really integrate well."
"Dell EMC Avamar is a very complex product. It took a lot of time for the IT admins to get trained on how to use it. It is not very user-friendly, and we won't be using Avamar anymore. It needs a lot of improvement in terms of how the backups have been configured, and the reporting is too complex."
"I want to see a more user-friendly and administrator-friendly Dell Avamar. The solution also needs a better UI and dashboard."
"Performance can sometimes be affected when tools are utilized for tasks like backup or deep archiving."
"The client caches and deduplication system have a few problems."
"Ease of use."
"The administration interface should implement more functionalities that exist only in the command line and needs improvement in how some reports are created."
"They do not have a unified GUI, they only work on CLI and operations center, which is really complicated for the installation and configuration."
"It is not easy to manage like other products in the market. It is okay only if you are command-line driven. Even though the operation center is there, it doesn't provide a single view of everything. You have to, for example, use TSMManager on top of it, which gives you a far better management capability, but it is a third-party product. Its management needs to be improved. There should be an HTML or graphical interface. It is a very difficult product. For example, you have a backup policy where you want a daily, weekly, monthly, and yearly policy standard. It is an old kind of system where you have to keep retention for daily, weekly, monthly, and yearly backups, which is very difficult in IBM Spectrum Protect. In other products, in a matter of five minutes, you can configure such a policy. In TSM, it takes you one, two, or three days because you need to configure a node for each of them. If you have 250 nodes, you have to configure each node for daily, weekly, monthly, and yearly retention. If you have 1,000 nodes, it is going to take you ages just to configure and register the nodes. You need to configure the schedule and the CAD daemons or services, depending on whether it is a Unix or Windows OS. Unfortunately, it is a very long and drawn-out process. You have to stop and start the services for changes to take effect. This is a very difficult part of TSM in IBM Spectrum Protect. To configure a backup policy, I should be able to select the daily, weekly, monthly, and yearly options in one screen and finish it. After that, everything should happen in the background. All the backup products in the market already do that, and they are very simple to manage. This particular part of this solution has really been a major pain area for us, and unfortunately, we could not find a workaround. There is nobody at IBM who can give us a way to configure all this easily through a GUI or even scripts."
"Customers have migrated off of it because of its lack of virtual environment functions."
"They took some of the funding off of it for a while. Therefore, instead of being a market leader, they took their position for granted. Then some competitors developed new bells and whistles that they advertise, and due to that lag a few years ago, there are not the resources to explain the differences."
"IBM Spectrum Protect does have a lot of the features that we need, but I think they need to improve their backup virtualization and backup for container."
"We need everything cloud. Strong support for cloud services. S3 connectivity, which is mandatory for us in the future along with this integration of Spectrum Copy Data Management or Spectrum Protect services together with these Spectrum Protect Plus functionalities, e.g., hardware, snapshots, and Copy Data Management. They should come together in one solution."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Dell Avamar is rated 7.6, while IBM Spectrum Protect is rated 8.0. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Dell PowerProtect DD (Data Domain), whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Cohesity DataProtect and Iron Mountain Connect. See our Dell Avamar vs. IBM Spectrum Protect report.
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