We performed a comparison between Check Point Harmony Endpoint and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Check Point Harmony Endpoint provides a sophisticated defense against ransomware and phishing attacks. The solution is praised for its forensic analysis and VPN connectivity. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Check Point users say it could improve its endpoint vulnerability management and threat-hunting features. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: While several users lauded Check Point support for its problem-solving skills, others said there is room for improvement. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Setting up Check Point Harmony Endpoint is uncomplicated, and one admin is usually enough for the job. It may take time to configure the solution due to the wide range of available blades. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Users generally find the price of Check Point Harmony Endpoint to be reasonable and competitive. They perceive it as more cost-effective than other solutions, though some said it could be lower. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Check Point Harmony Endpoint provides a comprehensive and economical solution, and customers say the product has helped them grow. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The product detects and blocks threats and is more proactive than firewalls."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"This is stable and scalable."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The most valuable feature is forensics."
"Forensic Analysis provides a complete analysis of threats via detailed reports."
"The biggest value we found was ease of deployment. I haven't really used it much, so I can't really comment beyond that. I haven't used it much, but it's working."
"They have a great knowledge base that you can leverage as a user."
"One of the coolest features is that it provides an HTML report on the laptop and the endpoint console for the administrator."
"It's great for securing our endpoints from any external attacks."
"We love that we don't have to upgrade it anymore. They take care of that."
"There's the possibility of being able to do the administration from the Check Point portal, maintaining control and visibility of the different security events at all times."
"The application and device control are valuable features, and the live update is another one. We have a schedule to check every four hours for the live update."
"Endpoint Protection is the next generation. It covers antivirus, spamware, ransomware..."
"The most valuable features of this solution are that it is really easy to use, and it is secure."
"I like the additional features that come with it. The firewall feature and the encryption feature that they throw in are good as well. Another thing that I like about Symantec is that it runs on different platforms, not just on Windows."
"It is very easy to use and keeps us secure."
"It is a stable product."
"The product has valuable features for insights."
"Stability-wise, it is very good and we have had no trouble."
"ZTNA can improve latency."
"FortiEDR can be improved by providing more detailed reporting."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Making the portal mobile friendly would be helpful when I am out of office."
"Cannot be used on mobile devices with a secure connection."
"The only minor concern is occasional interference with desired programs."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Sometimes, with a lot of clients (1,000) the UI is a bit sluggish."
"We would also like the application control module to be further developed in future versions to include applications commonly used or maintained by Check Point in order to be able to configure blocking policies more quickly."
"In terms of improvement, the ticketing system could be better. It is a little tricky to try to open a case and give it to an engineer."
"The solution could be improved in the future with a way to provide online training to customers for free, as other providers do."
"Technical support needs to be improved, along with the response time."
"There should be some way of managing this solution outside the organization's network, possibly with some type of remote access. For example, if I'm the admin of Check Point who manages the entire network, I would like to have access on my home device or maybe a mobile app to get reports, etc."
"Check Point Harmony Endpoint could improve by allowing it to work on older systems by reducing the system requirements. Since our systems are dated we can only use the antivirus module features."
"Check Point Harmony Endpoint's agent is a bit heavy."
"As for some features I would like to see, I'd like a retrospective action feature similar to Cisco Secure Endpoint's. Some antiviruses don't allow you to re-scan a product that was in the former scan—for example, if a file was classified as proper, but then for some reason the file was changed, we need an antivirus with retrospective capability. We need EPP and EDR products in a secured environment."
"Automation of tasks should be improved on SEPM. It is currently manual, and we should be able to automate installation and deployment from the client side."
"I would like to be able to migrate to the cloud so that the end-users outside the company offices don't need a VPN to connect to the Symantec server to update the policies. They should be able to connect to the admin center directly through the internet to get updated policies. There is some integration issue with the other security appliances or tools. Other hardware, firewall, or Network Detection and Response (NDR) solution vendors are not willing to integrate with Symantec. They only mention products from other vendors such as CrowdStrike and Carbon Black. Symantec is not there. Symantec should work on integration with products from other security vendors."
"The malware and ransomware protections could be improved, which was ultimately the reason why I stopped using the solution."
"I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers."
"The management of the server is a bit complex."
"We had an issue with the Broadcom migration. We had some problems with product support, and the deployment is tricky because it's an on-premises technology. Deploying any on-premises security solution is hard because you have to distribute the software."
"If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good."
Check Point Harmony Endpoint is ranked 8th in Endpoint Protection Platform (EPP) with 101 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. Check Point Harmony Endpoint is rated 8.8, while Symantec Endpoint Security is rated 7.6. The top reviewer of Check Point Harmony Endpoint writes "Excellent anti-ransomware protection, zero-day phishing protection, and web browsing filtering". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Check Point Harmony Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and SentinelOne Singularity Complete, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Check Point Harmony Endpoint vs. Symantec Endpoint Security report.
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