We performed a comparison between Epicor ERP and Infor LN based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"Epicor ERP is an easy-to-use solution."
"Real-time results make for faster decision making."
"The ability to deploy a generic implementation without advanced customization."
"The product enables users to customize their dashboards and reports."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"The most valuable features are manufacturing, and manufacturing costing modules. These are all powerful features of Infor LN."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"It has strong sales, purchase, warehousing, and logistics order management."
"Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"The initial setup is easy."
"Right now, it doesn't really have a good cloud story."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"I would like to see a better reporting tool."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"A number of bugs in 9.05 were only fixed in 10."
"There are some glitches in Epicor ERP."
"The tool should provide a better user interface."
"When you have a bug in the system, you get some kind of alert. They should explain those alerts more."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"Only people who undergo training from the companies can learn about Infor products."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention."
"It's not that intuitive."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
Epicor ERP is ranked 17th in ERP with 12 reviews while Infor LN is ranked 8th in ERP with 23 reviews. Epicor ERP is rated 7.8, while Infor LN is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, SAP S/4HANA, Odoo, SAP Business One and SYSPRO, whereas Infor LN is most compared with SAP ERP, Infor M3, Infor CloudSuite Industrial, Infor LX and JD Edwards EnterpriseOne. See our Epicor ERP vs. Infor LN report.
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